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For Companies At a Glance
- Tasks: Appraise vehicle damages, estimate repair costs, and manage insurance claims.
- Company: Join AAA-The Auto Club Group, serving over 14 million members across North America.
- Benefits: Earn $80,000 to $90,000 annually with bonuses, plus 401(k) match and tuition reimbursement.
- Why this job: Enjoy a hybrid work model and be part of a diverse, inclusive team making an impact.
- Qualifications: High School diploma required; 3+ years in auto appraisal preferred.
- Other info: Work from home option available for Florida Panhandle residents.
The predicted salary is between 64000 - 72000 £ per year.
Join us at AAA-The Auto Club Group as an APD Field Claim Specialist in Tallahassee, Florida. This is a work-from-home position, open to candidates residing in the Florida Panhandle between Tallahassee and Pensacola.
Job Overview
As a Field Claim Specialist, you will appraise vehicle damages, estimate repair costs, and manage insurance claims. Experience with auto subrogation claims is a plus. The role involves evaluating vehicle damage, negotiating repairs, and ensuring accurate claim documentation.
Responsibilities
- Examine damaged vehicles to assess structural, mechanical, electrical, or interior damage.
- Estimate repair costs using automotive knowledge and standard pricing.
- Determine salvage value and evaluate repair practicality versus market value.
- Prepare insurance forms and review estimates with repair shops.
- Coordinate with appraisers and repair facilities to resolve discrepancies.
- Train new team members and conduct quality audits.
- Manage claim files and documentation in the claims system.
- Negotiate subrogation recoveries and participate in arbitration processes.
Benefits
Salary ranges from $80,000 to $90,000 annually, with performance bonuses. Benefits include 401(k) match, medical, dental, vision, PTO, paid holidays, and tuition reimbursement.
Qualifications
Minimum Requirements
- High School diploma or equivalent
- Completion of ACG Claim Representative Training or equivalent experience
- Eligible to acquire and maintain a State Adjuster’s license within 90 days (if required)
- Valid Florida Driver's License
Experience & Skills
- At least 3 years as an Appraiser with increasing responsibility
- Strong knowledge of auto appraisal processes and software
- Excellent communication and negotiation skills
- Detail-oriented with good time management
Preferred Qualifications
- Bachelor’s degree in Business, Insurance, or related field
- Active Florida Adjuster’s license (FL 620)
- 5+ years in claims handling, subrogation, and negotiation
Work Environment
Hybrid model with some in-office and remote work, depending on role and departmental needs.
About Us
Join AAA-The Auto Club Group, serving over 14 million members across North America. We value diversity and are committed to an inclusive workplace.
APD Field Claim Specialist - Tallahassee, Fl employer: AAA-The Auto Club Group
Contact Detail:
AAA-The Auto Club Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land APD Field Claim Specialist - Tallahassee, Fl
✨Tip Number 1
Familiarise yourself with the specific auto appraisal processes and software mentioned in the job description. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of AAA-The Auto Club Group. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare for potential scenario-based questions that may arise during the interview. Think about how you would handle specific situations related to vehicle damage assessment and negotiation, as these are key aspects of the role.
✨Tip Number 4
Showcase your communication and negotiation skills in any interactions with the company. Whether it's during a phone call or an interview, being articulate and persuasive can set you apart from other candidates.
We think you need these skills to ace APD Field Claim Specialist - Tallahassee, Fl
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an APD Field Claim Specialist. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in auto appraisal and claims handling. Emphasise your skills in negotiation and communication, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your expertise in auto subrogation claims and your ability to manage documentation effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and up-to-date.
How to prepare for a job interview at AAA-The Auto Club Group
✨Know Your Auto Appraisal Basics
Brush up on your knowledge of auto appraisal processes and common repair costs. Being able to discuss specific examples of vehicle damage you've assessed in the past will show your expertise and confidence in the field.
✨Demonstrate Strong Communication Skills
Since the role involves negotiating with repair shops and managing claims, practice articulating your thoughts clearly. Prepare to discuss how you’ve effectively communicated with clients or colleagues in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as discrepancies in repair estimates or difficult negotiations. Think of examples from your experience that highlight your problem-solving skills and ability to remain calm under pressure.
✨Showcase Your Detail Orientation
As a Field Claim Specialist, attention to detail is crucial. Be ready to provide examples of how you’ve ensured accuracy in documentation and claim management in your previous roles, as this will demonstrate your suitability for the position.
