General Manager

General Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to ensure top-notch service and delicious food at Firehouse Subs.
  • Company: Join a passionate restaurant chain dedicated to community and public safety.
  • Benefits: Enjoy competitive pay, meal discounts, and a friendly, supportive work environment.
  • Why this job: Make a real impact in your community while developing your leadership skills.
  • Qualifications: Management experience and a passion for great service are essential.
  • Other info: Flexible scheduling and opportunities for personal growth await you!

The predicted salary is between 36000 - 60000 £ per year.

This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations.

PRINCIPLE ACCOUNTABILITIES

  • Ensure the restaurant is in full compliance with all local, state and federal regulations including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA, and any other appropriate regulations required for the legal operation of the business.
  • Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
  • Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision.
  • Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
  • Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
  • Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
  • Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers.
  • Actively participates in Local Restaurant Marketing in local trade area.
  • Implements and promotes all Public Safety Foundation initiatives.
  • Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
  • Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
  • Represents Firehouse Subs® in a professional, positive manner at all times.
  • Communicates effectively to GM/Ownerany and all issues that may impact our business.
  • Maintains restaurant equipment in full working order and communicates problems immediately to Owner.
  • Able to work on their feet for up to 13 hours at a time.
  • Able to lift up to 50 lbs.
  • Any other duties assigned by the Owner.

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that “Supports Local Community Activities.” This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

OUR MISSION

  • Hearty and Flavorful Food
  • Heartfelt Service
  • Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

Location: 14948 Manchester Rd, Ballwin, MO 63011, USA.

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General Manager employer: AAA Quality Subs, LLC

Firehouse Subs is an exceptional employer that fosters a friendly, team-oriented environment where employees can thrive and grow. With competitive hourly wages, meal discounts, and a commitment to heartfelt service and community engagement, team members enjoy a fulfilling work culture that prioritises personal development and job satisfaction. Located in a vibrant community, this franchise offers unique opportunities to make a positive impact while working alongside passionate individuals who share a love for hearty food and public safety.
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Contact Detail:

AAA Quality Subs, LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the restaurant industry. You never know who might have a lead on a General Manager position at Firehouse Subs or similar places.

Tip Number 2

Get social! Follow Firehouse Subs on social media and engage with their posts. This shows your interest in the brand and can help you stay updated on any job openings or events they might be hosting.

Tip Number 3

Prepare for the interview by knowing the ins and outs of Firehouse Subs. Familiarise yourself with their mission, values, and community initiatives. This will help you stand out as a candidate who truly understands and aligns with their culture.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Firehouse Subs family!

We think you need these skills to ace General Manager

Leadership
Compliance Knowledge
Guest Service Excellence
Profitability Management
Staffing and Training
Local Marketing Participation
Public Relations Awareness
Effective Communication
Operational Planning
Problem-Solving
Team Development
Time Management
Adaptability
Community Engagement

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for food and service shine through. We want to see how much you care about creating a cheerful and fun environment for our guests and team!

Be Specific About Your Experience: Make sure to highlight your management experience clearly. We’re looking for someone who can lead a team effectively, so share specific examples of how you've done this in the past.

Know the Brand: Familiarise yourself with Firehouse Subs and our mission. Mentioning our commitment to public safety and community involvement in your application shows us that you understand our values and are ready to represent them.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets to the right people quickly. Don’t miss out on this opportunity!

How to prepare for a job interview at AAA Quality Subs, LLC

Know Your Stuff

Before the interview, make sure you’re well-versed in Firehouse Subs' values and mission. Familiarise yourself with their policies and procedures, as well as local health regulations. This shows that you’re not just interested in the role but also committed to upholding the brand's standards.

Showcase Your Leadership Skills

As a General Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on training and development. Highlight your ability to create a positive work environment and ensure superior guest service.

Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to handle staffing issues, customer complaints, or compliance challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Engage with the Community

Firehouse Subs values community involvement, so be prepared to discuss how you can contribute to local marketing efforts and public safety initiatives. Share any previous experiences you have in community engagement or local marketing strategies to demonstrate your fit for the role.

General Manager
AAA Quality Subs, LLC
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