Non-Clinical Navigator in London

We are looking for an enthusiastic, highly motivated and committed individual with a wide range of NHS knowledge, a high level of awareness and an understanding of the local health care services. As a dynamic and forward-thinking Emergency Department, we are committed to providing excellent healthcare services to our local community. We are always looking at ways of improving our service.

The main focus of this role is information delivery, support and guidance to patients accessing Health Care services in Hackney. Patient navigation is poised to become a household word over the next decade and will help improve quality of care while driving more rapid movement through the healthcare system.

This post will improve services to patients attending the A&E Department and other centres within Hackney by raising the profile of community and primary care services and ensuring patients understand the value of being registered with a local GP for their ongoing primary health care needs.

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond. We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC). Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times. We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits. Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.