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- Tasks: Support vulnerable individuals in achieving independence and maintaining their tenancies.
- Company: Join A2Dominion, a supportive housing scheme in Newbury.
- Benefits: Generous salary, 25 days holiday, pension, and health benefits.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in customer-facing roles and understanding of support needs.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 25148 - 26472 £ per year.
Support Officer / Supported Housing Assistant
This is a rewarding opportunity for a Support Officer / Supported Housing Assistant to deliver person-centred housing support, helping customers maintain independence, wellbeing and secure tenancies within supported accommodation services.
If you’ve also worked in the following roles, we’d also like to hear from you: Residential Support Worker, Tenancy Support Officer, Care Support Worker, Housing Support Worker, Support Practitioner
SALARY: £25,148 – £26,869 per annum + Generous Benefits (see below)
LOCATION: Newbury, Berkshire (RG14) – Fully Office Based
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 35 Hours per Week, Monday to Friday 9am – 5pm
PLEASE NOTE: A Full Driving Licence and your own vehicle is essential for this role
JOB OVERVIEW
We have a fantastic new job opportunity for a Support Officer / Supported Housing Assistant to join a supported accommodation service focused on empowering customers to live independently and safely.
As a Support Officer / Supported Housing Assistant you will provide tailored, person-centred support to individuals with a range of needs, working closely with partner agencies, health professionals and internal teams to achieve positive outcomes.
The Support Officer / Supported Housing Assistant role involves assessing needs, developing Independent Living Plans, managing risk, and supporting customers to understand their rights, responsibilities and housing options.
This position would suit someone who is compassionate, organised and confident working with vulnerable people in a dynamic support environment.
APPLY TODAY
Ready to make your next career move? Apply Now for our Recruitment Team to review.
DUTIES
- Assessing Referrals: Engaging prospective customers using a person-centred approach
- Multi-Agency Working: Liaising with health professionals, partner agencies and colleagues
- Tenancy Support: Ensuring customers understand support available, financial obligations, rights and responsibilities
- Support Planning: Creating, reviewing and delivering Independent Living Plans and Risk Assessments
- Person-Centred Delivery: Providing flexible, tailored support to achieve agreed outcomes
- Partnership Working: Building strong relationships with external stakeholders and internal services
- Safeguarding: Reporting and managing safeguarding concerns in line with procedures
- Record Keeping: Completing accurate documentation and maintaining up-to-date records
- Data Collection: Contributing to statutory returns and service reporting
- Complaints Handling: Managing complaints and representations in line with policy
CANDIDATE REQUIREMENTS
ESSENTIAL
- Previous experience supporting individuals to achieve and maintain independence
- Experience working with diverse client groups, including mental health and substance misuse
- GCSEs (or equivalent) in Maths and English
- Strong communication and relationship-building skills
- Good organisational and time management abilities
- Confidence using IT systems and management information systems
- Ability to manage challenging behaviour in a professional manner
- Full UK driving licence and access to own transport
DESIRABLE
- Housing or support-related qualification
- Experience of partnership working with statutory and voluntary agencies
This role requires an enhanced DBS
BENEFITS
- 25 days’ holiday (Plus Bank Holidays)
- Up to 8% contributory pension
- Investment in your learning and development
- Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.
NO AGENCIES PLEASE
APPLY TODAY…
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14377
This job is being advertised by AWD online on behalf of a2dominion Group Ltd
Full-Time, Permanent Social Care and Supported Housing Jobs, Careers and Vacancies. Find a new job and work in Newbury, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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Support Officer / Supported Housing Assistant employer: A2Dominion
Contact Detail:
A2Dominion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer / Supported Housing Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the supported housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to person-centred support. Think about your past experiences and how they relate to helping clients maintain independence. We want you to shine!
✨Tip Number 3
Showcase your passion for supporting vulnerable people. During interviews, share stories that highlight your commitment to client welfare and how you've made a difference in their lives. Let your enthusiasm speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Support Officer / Supported Housing Assistant
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in customer-facing roles and how you've supported people in achieving independence. We want to see real examples of how you've made a difference!
Be Person-Centred: Since this role is all about person-centred support, use your application to demonstrate your understanding of this approach. Share any relevant experiences where you’ve put clients' needs first.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing applicants who take the time to connect their background to our needs.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at A2Dominion
✨Know Your Stuff
Make sure you understand the principles of person-centred support. Brush up on how to help clients achieve independence and what that looks like in practice. Being able to discuss real-life examples will show your experience and commitment.
✨Showcase Your Skills
Prepare to talk about your experience with diverse client groups, especially those facing challenges like substance misuse or mental health issues. Think of specific situations where you made a positive impact and be ready to share them.
✨Build Connections
Since liaising with health professionals and partner agencies is key, think about how you’ve successfully built relationships in the past. Be prepared to discuss your networking skills and how you can leverage them in this role.
✨Stay Calm Under Pressure
You might encounter questions about handling distressed or aggressive clients. Prepare some strategies you’ve used in the past to manage such situations effectively. Showing that you can remain calm and professional will definitely impress.
