At a Glance
- Tasks: Manage student accommodation and provide excellent support to residents.
- Company: Join A2Dominion, a leading UK housing association with a commitment to community.
- Benefits: Enjoy 25 days holiday, up to 8% pension, and health lifestyle allowances.
- Other info: Inclusive workplace with flexible benefits and a commitment to diversity.
- Why this job: Make a real difference in people's lives while developing your career in property management.
- Qualifications: GCSEs in Maths and English, customer service experience, and strong problem-solving skills.
The predicted salary is between 34800 - 35432 £ per year.
Location: Office-based role in Oxford (OX4).
Working hours: 35hpw (9am-5pm / Mon–Fri).
Salary: £34,800.00 - £35,432.00 per annum (depending on experience).
Contract: Permanent position.
DBS Level: Enhanced DBS.
About A2Dominion
We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.
Role overview
As a Property Manager, you will play a front-line, customer-facing role, delivering an efficient, welcoming, and professional housing management service within student accommodation. You will be visible both at the reception desk and out in the accommodation, ensuring residents receive excellent support and guidance.
Key responsibilities:
- To manage the allocation, letting and void management process for all properties in line with the Group’s policies and procedures.
- To carry out and monitor regular property and estate inspections and ensure accurate records are maintained and actions are taken to deal with issues.
- To manage tenancies in accordance with policies, procedures and targets.
- To ensure that tenancy management objectives and key performance indicators are achieved.
- To be the point of contact to resolve and investigate complaints by residents and provide advice and guidance.
- To ensure that IT systems are regularly updated and effective manual records are maintained.
- To build relationships and work with both internal and external stakeholders of A2Dominion.
- To attend and represent A2Dominion at Court, Evictions, External Meetings, as requested.
- To support the Area Manager with ensuring Offices are open in line with contractual obligations and to assist with the provision of, or organisation of, an out-of-hours housing management service.
About you:
- Driving license and own car desirable, but not essential.
- Educated to GCSE level or equivalent in Maths and English (Grades A* - C).
- Experience working in a customer-centred environment and dealing with the public essential.
- Demonstrated ability to adapt swiftly to evolving work environments.
- Strong problem-solving skills, able to navigate complex challenges and implement effective solutions.
- Intermediate MS Office skills and willingness to learn new systems.
- Knowledge of housing law in relation to Assured Shorthold Tenancies desirable.
- Strong organisational and multi-tasking skills with the ability to prioritise tasks effectively.
- Excellent communication and interpersonal skills.
Why A2Dominion?
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role, these include:
- 25 days’ holiday (Plus Bank Holidays)
- Up to 8% contributory pension
- In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
Diversity & Inclusion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process.
We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
This Vacancy is being managed by Hollie Furness.
Closing date for this role is 22 March 2026; we reserve the right to close this role upon appointment of a successful candidate.
Property Manager in Oxford employer: A2Dominion
A2Dominion is an exceptional employer, offering a supportive and inclusive work environment in Oxford for the role of Property Manager. With a commitment to employee well-being, we provide flexible benefits, generous holiday allowances, and opportunities for professional growth, all while making a meaningful impact in the housing sector. Join us to be part of a diverse team dedicated to creating homes that people love.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Oxford
✨Tip Number 1
Get to know the company! Research A2Dominion and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Property Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Property Manager in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your background aligns with our mission at A2Dominion. Keep it friendly and professional, just like us!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team at A2Dominion!
How to prepare for a job interview at A2Dominion
✨Know Your Stuff
Make sure you brush up on housing law, especially around Assured Shorthold Tenancies. Familiarise yourself with A2Dominion's mission and values, so you can show how your experience aligns with their vision of providing homes people love.
✨Showcase Your Customer Service Skills
As a Property Manager, you'll be front-facing, so prepare examples of how you've successfully dealt with customer issues in the past. Think about specific situations where you resolved complaints or provided exceptional support to residents.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss complex challenges you've faced in previous roles and how you navigated them. Highlight your strong organisational skills and ability to prioritise tasks effectively, as these are key for managing multiple properties.
✨Engage with the Interviewers
Don't forget to ask questions! Show your interest in the role by inquiring about the team dynamics, the challenges they face, and how success is measured. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
