A2Dominion is hiring a Complex Case Manager for our Repairs Resolution team in the United Kingdom. You will own a varied caseload of complex repairs, complaints, and vulnerable-resident cases, coordinating with residents, contractors and internal teams to deliver solutions and positive outcomes.
You'll work as the key contact for residents, providing updates, support, and compassionate communication while navigating legal and housing contexts.
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Hybrid Complex Case Manager β Housing Repairs employer: A2Dominion
A2Dominion is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where diversity and inclusion are celebrated. As a Resident Support Officer, you will benefit from flexible working arrangements, generous holiday allowances, and a comprehensive health and lifestyle benefits package, all while making a meaningful impact in the lives of residents during challenging transitions. Join us in a role that not only values your skills but also fosters a sense of community and belonging.