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- Tasks: Manage properties and ensure a great living experience for residents.
- Company: A2Dominion, a family-friendly employer that values diversity.
- Benefits: 25 days holiday, up to 8% pension, and health lifestyle allowance.
- Other info: Inclusive recruitment process with guaranteed interviews for disabled applicants.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: GCSEs in Maths and English, strong communication skills, and customer service experience.
The predicted salary is between 34800 - 37000 £ per year.
Location: Guildford, GU2 7WW (based on-site 5 days a week).
Salary: £34,800 to £37,000.
Contract: Permanent, full-time (35 hours, Monday to Friday).
DBS Level: Enhanced.
As a Property Manager at A2Dominion, you’ll be responsible for delivering a high quality, customer focused housing management service across our keyworker and student accommodation, ensuring properties are well run, compliant, and delivering a great experience for residents. You’ll be creating environments that feel well-managed and welcoming, building relationships that matter, and becoming a trusted point of contact for residents day to day. It’s a varied, hands-on role where your organisation, resilience and customer focus really count.
Responsibilities
- Manage the allocation and letting of properties, including viewings, sign-ups and tenancy documentation.
- Oversee void management to ensure properties are re-let efficiently and rental loss is minimised.
- Act as a point of contact for residents, resolving queries, complaints and issues in a timely and professional manner.
- Carry out regular estate and property inspections, ensuring accurate records are maintained and appropriate actions are taken.
- Monitor contractor performance and report any service delivery issues.
- Manage tenancies in line with policies, procedures and key performance indicators.
- Handle anti-social behaviour cases and customer disputes, ensuring fair and consistent outcomes.
- Promote good housekeeping and fire safety practices across all properties.
- Maintain accurate and up-to-date records of all customer interactions and property management activity.
- Monitor rent accounts and take appropriate action to manage arrears and maximise income.
- Work closely with internal teams, external partners and stakeholders to support residents.
- Represent the organisation at meetings, hearings and court proceedings where required.
- Support the Area Manager in reviewing and improving policies, procedures and working practices.
More About You
- Educated to GCSE level (or equivalent) in Maths and English.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to manage a varied workload.
- Good working knowledge of IT systems, including Microsoft Office.
- Experience working in a customer-facing property or housing management role.
- Strong understanding of tenancy management and customer service delivery.
- Ability to resolve problems effectively and respond to customer needs.
- Knowledge of housing law, housing management issues and best practice is highly desirable.
- Understanding of building safety and compliance requirements.
- A full UK driving licence and access to a car is desirable.
Benefits
- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service.
- Up to 8% contributory pension.
- All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
Inclusion at A2Dominion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at resourcing@a2dominion.co.uk. We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply - or get in touch with us to talk it through.
About us
At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
This vacancy is being managed by Kate Jacobs. The role closes on 14th May 2026 and we reserve the right to close early upon appointment of the right candidate.
Property Manager in Guildford employer: A2Dominion
Contact Detail:
A2Dominion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Guildford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on A2Dominion. Check out their website and social media to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions related to property management and customer service. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your problem-solving skills! Think of specific examples from your past experiences where you've successfully resolved issues or improved processes. This is especially important for a role like Property Manager, where you'll need to handle complaints and ensure resident satisfaction.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Property Manager in Guildford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Property Manager role. Highlight your experience in property management and customer service, and show us how you can create welcoming environments for residents.
Show Off Your Skills: We want to see your excellent communication and organisational skills shine through. Use specific examples from your past roles to demonstrate how you've effectively managed properties and resolved tenant issues.
Be Professional and Personable: As a Property Manager, you'll be the go-to person for residents. Make sure your application reflects your ability to build relationships and handle queries with professionalism and a friendly touch.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at A2Dominion.
How to prepare for a job interview at A2Dominion
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of housing management and tenancy laws. Familiarise yourself with A2Dominion's values and the specific responsibilities of a Property Manager. This will show that you're genuinely interested in the role and understand what it entails.
✨Showcase Your Customer Service Skills
As a Property Manager, you'll be dealing with residents daily. Prepare examples of how you've successfully resolved customer issues or improved service delivery in previous roles. Highlight your communication skills and ability to build relationships, as these are key to succeeding in this position.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage your workload and prioritise tasks effectively. You might even want to share a specific instance where your organisational skills made a significant impact on your work or team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the team dynamics, challenges faced by the Property Manager, or opportunities for professional development within A2Dominion.