Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage leasehold properties and provide top-notch customer service to residents.
- Company: Join A2Dominion, a leading UK housing association with a commitment to community.
- Benefits: Enjoy 25 days holiday, up to 8% pension, and health benefits worth £300 annually.
- Why this job: Make a real difference in people's lives while developing your career in property management.
- Qualifications: GCSEs in Maths and English, driving licence, and property management experience preferred.
- Other info: Diverse and inclusive workplace with flexible benefits and career growth opportunities.
The predicted salary is between 34800 - 36631 £ per year.
Location: Hybrid / Ealing
Salary: £34,800.00 - £36,631.00 per annum
Working hours: 35hpw across Mon-Fri
Contract: 18 months fixed term contract
DBS Level: Standard
Driving license essential
A2Dominion Group is a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.
Role overview: We have a fantastic opportunity for a Leasehold Manager to act as the main point of contact for our customers and to block manage a portfolio of Leasehold properties within assigned neighbourhoods, ensuring that all properties are well-maintained and comply with relevant health and safety regulations. You will be responsible for delivering excellent customer service within the framework of Leasehold Services.
Your key responsibilities:
- Be the point of contact for your customers to resolve and investigate complaints and issues raised by residents and provide advice and guidance.
- Build relationships and work with both internal and external stakeholders.
- Attend meetings, hearings and other forums to build relationships with customers.
- Deliver a strong financial performance by working collaboratively with the service charge team to ensure production of accurate and transparent service charge estimates and year end accounts.
- Carry out/monitor regular estate inspections and ensure accurate records are maintained, ensuring all properties are well‑maintained and comply with relevant health and safety regulations.
More About You:
- Full UK Driving Licence essential.
- Educated to GCSE level or equivalent in Maths and English (Grades A*–C).
- Previous experience of property management.
- Front line / customer‑facing property management experience desirable.
- Excellent customer service skills as well as an understanding of issues relating to leaseholders and shared owners.
- Excellent interpersonal and communications skills (verbal and written).
- Ability to analyse and draw logical conclusions from complex data.
- Good level of IT knowledge, using Word and Excel to compile and write reports.
Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include:
- 25 days’ holiday (plus Bank Holidays).
- Up to 8% contributory pension.
- All permanent and fixed‑term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
Diversity & Inclusion: We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process – just contact our Resourcing Team at resourcing@a2dominion.co.uk. We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family‑friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
This Vacancy is being managed by Hollie Furness – Hollie.Furness@a2dominion.co.uk. Closing date for this role is 12 December 2025; we reserve the right to close this role upon appointment of a successful candidate.
Leasehold Manager in Ealing employer: A2Dominion
Contact Detail:
A2Dominion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Manager in Ealing
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, especially those who work at A2Dominion. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for your interviews by researching common questions for Leasehold Managers. Think about how your past experiences relate to the role and be ready to share specific examples that showcase your customer service skills.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing candidates who take the time to engage with us directly. It shows initiative and interest in being part of our team!
We think you need these skills to ace Leasehold Manager in Ealing
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Leasehold Manager role. Highlight your relevant experience in property management and customer service, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and stakeholders, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this.
Be Specific About Your Experience: When detailing your previous roles, be specific about your achievements and responsibilities. We want to see how your past experiences align with the key responsibilities of the Leasehold Manager position.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application is received promptly and allows us to process it efficiently. Plus, it’s super easy!
How to prepare for a job interview at A2Dominion
✨Know Your Stuff
Make sure you understand the role of a Leasehold Manager inside out. Familiarise yourself with property management principles, customer service expectations, and relevant health and safety regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves being the main point of contact for customers, prepare examples of how you've successfully handled complaints or resolved issues in the past. Highlight your interpersonal skills and ability to build relationships, as these are crucial for the job.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to leaseholders and shared owners. Think about potential challenges you might face and how you would approach them. This shows your problem-solving abilities and understanding of the role's demands.
✨Brush Up on Your IT Skills
Since you'll need to use Word and Excel for reporting, make sure you're comfortable with these tools. You might be asked about your experience with data analysis or report writing, so having a few examples ready can really set you apart from other candidates.
