A2Dominion is seeking an experienced Case Team Lead to head our Damp, Mould & Disrepair service within Repairs Directorate. You’ll manage end‑to‑end case handling, ensure high quality resolutions and compliance with Awaab’s Law, housing legislation and regulatory standards.
You’ll lead a small team of Case Coordinators, drive performance, and strengthen customer outcomes by embedding best practice, effective contractor management and clear, proactive communication with residents.
Damp & Disrepair Case Team Lead employer: A2Dominion
A2Dominion is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where diversity and inclusion are celebrated. As a Resident Support Officer, you will benefit from flexible working arrangements, generous holiday allowances, and a comprehensive health and lifestyle benefits package, all while making a meaningful impact in the lives of residents during challenging transitions. Join us in a role that not only values your skills but also fosters a sense of community and belonging.
