A2Dominion is seeking a Service Recovery Assistant to support the Decants Team, handling customer enquiries, triaging cases and maintaining records to keep work moving smoothly. This is a busy, varied role requiring accuracy and proactive problem solving.
You will communicate clearly in writing and speech, manage multiple tasks under pressure, and contribute to service improvements while ensuring a high standard of customer service for residents.
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Customer Care & Case Triage Specialist employer: A2Dominion
A2Dominion is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where diversity and inclusion are celebrated. As a Resident Support Officer, you will benefit from flexible working arrangements, generous holiday allowances, and a comprehensive health and lifestyle benefits package, all while making a meaningful impact in the lives of residents during challenging transitions. Join us in a role that not only values your skills but also fosters a sense of community and belonging.
