At a Glance
- Tasks: Support individuals in achieving independence and maintaining their tenancies.
- Company: A2Dominion, a leading UK housing association dedicated to creating homes people love.
- Benefits: 25 days holiday, up to 8% pension contribution, and health lifestyle allowance.
- Other info: Inclusive recruitment process; we welcome applications from all backgrounds.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: GCSEs in Maths and English, experience with diverse client groups, and strong interpersonal skills.
The predicted salary is between 30000 - 40000 £ per year.
Salary: £25,526.00 - £29,556.00 per annum
Contract type: 12-month fixed term contract
Working hours: 35hpw across Monday – Friday
Location: Onsite role at Oxford (OX4 3LA)
DBS Level: Enhanced DBS
About A2Dominion
We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.
Role Overview
Are you looking for a rewarding job to help people live safe, happy and independent lives? As a Support Officer you will join our friendly and hard‑working team in supporting customers living in supported accommodation service, enabling customers to sustain their tenancies by promoting independence, freedom and choice.
Key Responsibilities
- Assess referrals and engage with prospective clients using a person‑centered approach, and liaise with health professionals/other agencies/colleagues as appropriate
- Ensure that prospective and current clients are fully aware of the support available, their financial obligations, rights and responsibilities under their tenancy/occupation arrangements and all related procedures
- Agree and review client Independent Living Plans and Risk Assessments on a regular basis, deliver contracted hours of support to achieve the required outcomes
- Engage in continuous professional development and reflective practice
- Forge and maintain links with partner agencies and other key stakeholders as appropriate to ensure that good communication and co‑operation is maintained
- Report any concerns relating to safeguarding of vulnerable people using the correct procedures, attending case conferences and other meetings as required
- Ensure that all relevant documentation and records are completed and submitted in an accurate and timely manner
About you
- GCSE (or equivalent) in Maths and English (Grade A*–C)
- A strong understanding of supporting individuals to achieve and maintain independence
- Experience working with diverse client groups
- Ability to motivate and support individuals facing complex challenges, including homelessness, mental health issues, trauma, substance misuse, and behavioural needs
- Good understanding of safeguarding principles and procedures
- Confident using IT systems and management information tools
- Strong interpersonal skills with the ability to build relationships with external agencies and stakeholders
Desirable
- Housing or support-related qualification
- Experience supporting individuals with substance misuse and/or mental health needs
- Full driving licence and access to own vehicle desirable
Benefits
- 25 days holiday (Plus Bank Holidays)
- Up to 8% contributory pension
- Annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family (permanent and fixed‑term employees)
Diversity & Inclusion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process – just contact our Resourcing Team at resourcing@a2dominion.co.uk.
We Encourage You to Apply
We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through.
Support Officer in Oxford employer: A2Dominion Housing Group Ltd
A2Dominion is an exceptional employer dedicated to fostering a supportive and inclusive work environment in Oxford, where you can make a real difference in the lives of individuals facing challenges. With a strong commitment to employee development, generous benefits including 25 days of holiday and a contributory pension scheme, and a culture that values diversity and inclusion, A2Dominion offers a rewarding career for those passionate about helping others achieve independence and stability.
Contact Details:
A2Dominion Housing Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Officer in Oxford
✨Dive into Local Community Groups
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We think you need these skills to ace Support Officer in Oxford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to A2Dominion Housing Group Ltd:Before hitting send, make sure to tailor your application specifically to A2Dominion Housing Group Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at A2Dominion Housing Group Ltd
✨Understanding the Role of Empathy
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In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
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Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
