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- Tasks: Support young asylum-seeking individuals in their journey to independence.
- Company: A2Dominion is a leading UK housing association focused on providing quality homes for diverse communities.
- Benefits: Enjoy 25 days holiday, flexible working, and investment in your personal development.
- Why this job: Make a real difference in young people's lives while working in a supportive and inclusive environment.
- Qualifications: GCSEs in Maths and English, experience with diverse groups, and strong communication skills required.
- Other info: Join a Disability Confident Employer committed to diversity and inclusion.
The predicted salary is between 21500 - 22000 £ per year.
Support Officer – UASC
Location: 6 Collins St, Oxford
Salary: 25,000 – 26,000 per annum
Permanent, Full Time, 35 hours per week
DBS – Enhanced
About A2Dominion
We are a UK housing association committed to a new vision – providing homes people love to live in.
With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.
Our 70,000+ customers come from diverse backgrounds with varying income levels. We’re here to provide them all with homes that are safe, high quality, and sustainable.
With social housing roots going back eight decades, we ensure that every penny of profit is reinvested into our charitable social purpose – delivering more homes and better services for customers.
Purpose
We are seeking a compassionate and dedicated Support Officer to work closely with Unaccompanied Asylum-Seeking Children (UASC) Care Leavers. The role involves supporting these young people in their transition to independence, including moving from supported housing to independent living within the community. The ideal candidate will have experience working with vulnerable individuals, a strong understanding of housing and benefits systems, and a commitment to helping young people gain independence. Support young people in navigating the housing system, including assisting with finding and securing social and private rented accommodation.
Key Responsibilities
* Develop personalised support plans with young people, setting clear tasks and objectives.
* Regularly review and update support plans to ensure progress and address any changing needs.
* Identify potential risks to the safety and wellbeing of young people.
* Create and maintain risk assessments, updating them as required to reflect any changes in circumstances or needs.
* Help young people in managing the transition from supported housing to independent living, ensuring they are fully prepared and equipped to live autonomously.
* Forge and maintain relationships with partner agencies, stakeholders, and other relevant parties.
* Ensure effective communication and collaboration with these agencies to support the young people.
* Recognise and report safeguarding concerns related to vulnerable individuals, adhering to established procedures.
* Attend case conferences, safeguarding meetings, and other relevant gatherings to ensure appropriate action and follow-up.
* Ensure all relevant records and documentation are completed accurately and submitted on time.
* Maintain high standards of data integrity and confidentiality in all client interactions.
* Empower clients by promoting responsibility and self-sufficiency in maintaining safety, security, and cleanliness within the project.
* Ensure adherence to internal policies and procedures, and report any maintenance or repair issues promptly.
* Work outside of regular office hours as required, delivering services and supporting young people.
* Follow lone working procedures to ensure safety while performing duties in non-office settings.
Knowledge, Skills, and Competencies
Essential:
* Educated to GCSE level or equivalent in Maths and English (Grades A*- C)
* Experience supporting diverse client groups
* Understanding of supporting independence
* Housing or Support related qualification
* Ability to work independently
* Strong networking and relationship-building skills
* Good organisational and time management skills
* Effective communication skills at different levels
* Proficiency with IT packages and management information systems
* Ability to handle distressed and aggressive clients
* Driving Licence and own transport
Desirable:
* Additional relevant qualifications or experience
Benefits
As an employee of A2Dominion, you will have access to flexible benefits, salary exchange benefits, and discounts, including:
* 25 days’ holiday (plus Bank Holidays), increasing to 28 days after 3 years
* Up to 8% contributory pension
* Flexible working arrangements
* Investment in your learning and development
If you require a reasonable adjustment during the recruitment process, please contact our Talent Team. A2Dominion Group is a Disability Confident Employer, committed to employing disabled people and providing an inclusive, accessible recruitment process. We value diversity and encourage applications from all backgrounds.
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Support Officer employer: A2Dominion Group
Contact Detail:
A2Dominion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by Unaccompanied Asylum-Seeking Children (UASC). Understanding their unique needs and experiences will help you connect better during interviews and demonstrate your commitment to supporting them.
✨Tip Number 2
Network with professionals in the housing and social care sectors. Attend relevant events or join online forums to meet people who work in similar roles. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Research A2Dominion's values and recent initiatives. Being knowledgeable about the organisation's mission and how they support vulnerable individuals will show your genuine interest and alignment with their goals during the interview process.
✨Tip Number 4
Prepare examples from your past experiences that highlight your skills in supporting diverse client groups and managing challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
We think you need these skills to ace Support Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Support Officer position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling CV: Your CV should clearly outline your qualifications, experience, and skills related to supporting vulnerable individuals. Use bullet points for clarity and ensure it is well-structured and easy to read.
Write a Strong Cover Letter: In your cover letter, express your passion for helping young people gain independence. Provide specific examples of your previous work with diverse client groups and how it relates to the role.
Highlight Relevant Skills: Make sure to emphasise your organisational, communication, and relationship-building skills in both your CV and cover letter. These are crucial for the Support Officer role and will help you stand out.
How to prepare for a job interview at A2Dominion Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Support Officer, especially in relation to working with Unaccompanied Asylum-Seeking Children. Familiarise yourself with the challenges these young people face and think about how you can support their transition to independence.
✨Showcase Your Experience
Prepare to discuss your previous experience working with vulnerable individuals or in housing support. Be ready to provide specific examples of how you've helped others navigate complex systems or overcome challenges.
✨Demonstrate Compassion and Empathy
This role requires a compassionate approach. During the interview, convey your understanding of the emotional and practical needs of young people in difficult situations. Share any relevant experiences that highlight your ability to connect with and support individuals from diverse backgrounds.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer. This could include inquiries about the support systems in place for staff, opportunities for professional development, or how the organisation measures success in supporting young people. It shows your genuine interest in the role and the company.
