A2Dominion Group is seeking a Service Recovery Assistant to support our Decants Team. You will manage customer enquiries, assist with case triage and maintain accurate records to ensure high-quality service across residents.
The role requires strong communication, excellent attention to detail, and the ability to work under pressure in a busy environment. DBS check is required and a GCSE in Maths/English is essential.
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Service Recovery Specialist employer: A2Dominion Group
A2Dominion is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture that values diversity and flexibility. As the Head of Environment, Health, and Safety, you will have the opportunity to lead impactful initiatives in a complex organisation while benefiting from a hybrid working model in Ealing, which fosters collaboration and innovation. Join us to make a meaningful difference in the lives of our customers and advance your career in a dynamic environment.
