At a Glance
- Tasks: Manage properties and ensure a great living experience for residents.
- Company: Join A2Dominion, a leader in housing management.
- Benefits: Full-time role with competitive salary and career development opportunities.
- Other info: Dynamic role with hands-on responsibilities and community impact.
- Why this job: Make a real difference in people's lives by creating welcoming environments.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Location: Guildford, GU2 7WW (based on-site 5 days a week)
Contract: Permanent, full-time (35 hours, Monday to Friday)
As a Property Manager at A2Dominion, you’ll be responsible for delivering a high quality, customer‑focused housing management service across our keyworker and student accommodation, ensuring properties are well run, compliant, and delivering a great experience for residents. You’ll be creating environments that feel well‑managed and welcoming, building relationships that matter, and becoming a trusted point of contact for residents day to day. It’s a varied, hands‑on role where your organisation, resilience and customer focus really count.
Key Responsibilities
- Manage the allocation and letting of properties, including viewings, sign‑ups and tenancy documentation.
- Oversee void management to ensure properties are re‑let efficiently and rental loss is minimised.
- Act as a point of contact for residents, resolving queries, complaints and issues in a timely and professional manner.
- Carry out regular estate and property inspections, ensuring accurate records are maintained and appropriate actions are taken.
- Monitor contractor performance and report any service delivery issues.
- Manage tenancies in line with policies, procedures and key performance indicators.
- Handle anti‑social behaviour cases and customer disputes, ensuring fair and consistent outcomes.
- Promote good housekeeping and fire safety practices across all properties.
- Maintain accurate and up‑to‑date records of all customer interactions and property management activity.
- Monitor rent accounts and take appropriate action to manage arrears and maximise income.
- Work closely with internal teams, external partners and stakeholders to support residents.
- Represent the organisation at meetings, hearings and court proceedings where required.
- Support the Area Manager in reviewing and improving policies, procedures and working practices.
Property Manager employer: A2Dominion Group
A2Dominion is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for Property Managers to thrive. With a focus on employee growth and development, staff are encouraged to enhance their skills while enjoying a fulfilling career in the heart of Guildford. The company offers a competitive benefits package and fosters a community-oriented environment, ensuring that every team member feels valued and empowered to make a difference in residents' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager
✨Tip Number 1
Network like a pro! Reach out to current or former Property Managers on LinkedIn, and ask them about their experiences. We can learn so much from their insights, and who knows, they might even have leads on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to property management. We should focus on showcasing our customer service skills and how we handle challenging situations. Role-playing with a friend can really help us nail those responses!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express our appreciation. It keeps us fresh in their minds and shows that we’re genuinely interested in the role.
✨Tip Number 4
Apply directly through our website! It’s often the quickest way to get noticed. Plus, it shows that we’re proactive and really keen on joining the team at A2Dominion. Let’s make our application stand out!
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in housing management, customer service, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to creating welcoming environments for residents. Keep it friendly and professional!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've successfully resolved issues or improved processes in previous roles. We love seeing candidates who can think on their feet and handle challenges with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at A2Dominion Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Property Manager. Familiarise yourself with property management processes, tenant relations, and compliance issues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Focus
Since this role is all about delivering a great experience for residents, be ready to share examples of how you've successfully managed customer relationships in the past. Think of specific situations where you resolved complaints or improved service delivery, as this will demonstrate your ability to handle the hands-on nature of the job.
✨Demonstrate Your Organisational Skills
As a Property Manager, you'll need to juggle multiple tasks. Prepare to discuss how you stay organised and manage your time effectively. You could mention tools or methods you use to keep track of property inspections, tenant communications, and maintenance requests.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
