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- Tasks: Make a real impact in vibrant communities by supporting residents and managing neighbourhoods.
- Company: Join A2Dominion, a leading UK housing association dedicated to creating homes people love.
- Benefits: Enjoy 25 days holiday, up to 8% pension, and health benefits for you and your family.
- Why this job: Shape the future of communities while building strong relationships and providing essential support.
- Qualifications: Driving license and car essential; experience in housing or eagerness to learn required.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 17400 - 21700 £ per year.
Location: Hybrid / Oxford
Salary: £17,400.00
Working hours: 17.5 hours per week
Contract: Permanent
DBS Level: Standard DBS check required. Driving license and own car essential.
About A2Dominion
We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.
Role Overview
Are you ready to make a real impact in the heart of vibrant communities? As a Neighbourhood Manager at A2Dominion, no two days will ever be the same. You’ll be the face of the company, directly shaping the lives of residents by providing the support, care and attention that make their communities thrive. You’ll play a crucial role in delivering exceptional neighbourhood management across a diverse portfolio of residential and mixed tenured buildings. Your work will directly enhance the safety, wellbeing and satisfaction of our residents, while ensuring compliance with all regulations. From conducting estate inspections and managing building safety, to handling typical issues like noise complaints and safeguarding, you’ll be at the forefront of creating vibrant, thriving communities. If you’re passionate about making a difference, building strong relationships, and driving high-quality service, this is your opportunity to help shape the future of our communities!
Key Responsibilities
- Conduct estate, scheme, and property inspections to maintain high standards of safety and cleanliness.
- Support residents with tenancy management issues such as noise complaints, disputes, and safeguarding concerns.
- Work closely with internal departments and external partners to address building maintenance and safety.
- Engage with residents through regular communication, ensuring their concerns are heard and acted upon.
- Provide tailored support to vulnerable individuals and families, ensuring their needs are met.
- Gather feedback from residents to continually improve services and ensure satisfaction.
- Represent the company in external meetings, attend court proceedings, and support residents through various issues.
About You
- Driving license and own car essential.
- You really care about making a difference and want to help people feel safe and supported in their homes.
- You’ve got some experience in housing, or you’re keen to learn about building safety, fire safety, and tenancy issues.
- You understand how important it is to look out for people especially those who might be vulnerable, and you want to be someone our residents can trust and turn to when they need help.
- Experience dealing with tenancy matters, like noise or neighbour concerns, and you’re either familiar with housing policies and regulations or open to learning as you go.
- Enjoy solving problems and can explain things clearly, in a way that makes sense to everyone.
- Confident using tools like Outlook, Word and Excel, and you pick up new systems quickly.
- You also pay attention to detail, especially when it comes to keeping information accurate and up to date.
- Comfortable working in a fast-paced environment, where priorities can change quickly and you can stay organised while juggling multiple tasks at once.
Why A2Dominion?
As an employee of A2Dominion, we want you to feel rewarded and to have a choice of flexible benefits, salary exchange benefits and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits for this role, including:
- 25 days’ holiday pro rata (plus Bank Holidays); up to 8% contributory pension.
- All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
Diversity & Inclusion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process – just contact our Resourcing Team at resourcing@a2dominion.co.uk. We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
This Vacancy is being managed by Hollie Furness – Hollie.Furness@a2dominion.co.uk
Closing date for this role is 21 November 2025; we reserve the right to close this role upon appointment of a successful candidate.
Neighbourhood Manager in Oxford employer: A2Dominion Group
Contact Detail:
A2Dominion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Manager in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on A2Dominion. Check out their website and social media to understand their values and community initiatives. This will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to neighbourhood management and think about how your past experiences can relate to the role. Role-play with a friend or family member to build your confidence and get comfortable talking about your skills.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for helping residents shine through. Share specific examples of how you've made a positive impact in previous roles or situations. This will demonstrate that you truly care about the community and the people you'll be working with.
✨Tip Number 4
Follow up after your interview! Send a quick thank-you email to express your appreciation for the opportunity to interview. This not only shows good manners but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Neighbourhood Manager in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community and helping others shine through. We want to see how much you care about making a difference in residents' lives!
Tailor Your Application: Make sure to customise your application to highlight relevant experience or skills that match the Neighbourhood Manager role. We love seeing how your background aligns with our mission at A2Dominion.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to understand your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at A2Dominion Group
✨Know Your Community
Before the interview, take some time to research the communities A2Dominion serves. Understand their needs and challenges, and think about how you can contribute to making a positive impact. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved issues, especially related to tenancy matters or community engagement. Be ready to explain your thought process and how you approached each situation, as this will demonstrate your ability to handle the diverse challenges of a Neighbourhood Manager.
✨Communicate Clearly and Confidently
As a Neighbourhood Manager, clear communication is key. Practice articulating your thoughts on common issues like noise complaints or safeguarding concerns. Use simple language and be prepared to explain complex topics in an easy-to-understand way, which will highlight your ability to connect with residents.
✨Emphasise Your Teamwork Skills
A2Dominion values collaboration, so be sure to discuss your experience working with internal departments and external partners. Share specific instances where teamwork led to successful outcomes, showcasing your ability to build relationships and work effectively within a team.
