A2Dominion is seeking an Escalation Support Manager to coordinate our response to Housing Ombudsman investigations. You’ll act as the central point of contact, gather evidence across the organisation and ensure submissions are accurate, timely and customer-focused.
This role requires a basic DBS check and offers flexible benefits, plus generous holiday and pension options. You’ll use learning from determinations to drive improvements in our services for customers.
Ombudsman Response & Escalation Manager employer: A2Dominion Group
A2Dominion is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture that values diversity and flexibility. As the Head of Environment, Health, and Safety, you will have the opportunity to lead impactful initiatives in a complex organisation while benefiting from a hybrid working model in Ealing, which fosters collaboration and innovation. Join us to make a meaningful difference in the lives of our customers and advance your career in a dynamic environment.