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- Tasks: Assist with cleaning, laundry, and customer service for tenants in a supportive environment.
- Company: A2Dominion Group is a leading UK housing association focused on creating homes people love.
- Benefits: Enjoy 25 days holiday, a contributory pension, and health benefits worth up to ÂŁ300 annually.
- Why this job: Join a diverse team making a positive impact in the community while gaining valuable experience.
- Qualifications: No specific qualifications required; just a proactive attitude and basic cleaning knowledge.
- Other info: Flexible working hours and a commitment to inclusivity make this role perfect for students.
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Join to apply for the General Assistant role at A2Dominion Group
General Assistant
Location: Cornerstones, Tilehurst, Berkshire (RG30) with occasional travel
Salary: ÂŁ12.60 per hour
Working Hours: 17 hours per week across Mon, Tues, Wed (7am start time)
This role requires an Enhanced DBS check.
About Us
We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well ashomesfor sale and shared ownership.
General Assistant
Location: Cornerstones, Tilehurst, Berkshire (RG30) with occasional travel
Salary: ÂŁ12.60 per hour
Working Hours: 17 hours per week across Mon, Tues, Wed (7am start time)
This role requires an Enhanced DBS check.
About Us
We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well ashomesfor sale and shared ownership.
Role Overview
To undertake cleaning or laundry work in accordance with the relevant service specification. To provide excellent customer service to tenants (Retirement Living), providing timely feedback on completions and progress and/or problems encountered to the Scheme Manager.
Key Responsibilities
- Carry out daily and deep cleaning of communal areas as directed by the Scheme Management and as detailed in the Scheme Cleaning Specification/Task list.
- Maintain all work locations, including storerooms in a clean and safe order.
- Carry out visual building checks and report to the Scheme Management any damage or repairs noted/identified during the course of your work.
- Observe and adhere to Health and Safety requirements (including COSHH regulations).
- Order, monitor and log cleaning materials.
- Collect, receive and organise washing cycles for residents’ and other scheme laundry in accordance with washing instructions and as directed by the Scheme Management.
- Laundry duties: Iron laundry and return to residents within required timescales.
- Clean all machines and maintain the laundry in a clean and tidy state.
- Assist the Scheme Management in general office administration/scheme tasks as required.
- Provide general support to Tenants on an ad-hoc/emergency basis as directed by Scheme Management or the Catering Manager.
- Assist at social events as required.
About You
- Domestic, office, or industrial cleaning experience
- An understanding of basic cleaning practices, equipment and products including COSHH regulations.
- An understanding of Health and Safety Regulations and procedures.
- Basic MS Office skills and willingness to learn new systems
- A self-starter with a proactive and enthusiastic attitude
Application process
Please attach a tailored CV for this role, ensuring it highlights relevant experience and provides explanations for any employment gaps.
Choosing us is easy
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role, these include:
- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
In addition, all permanent and fixed-term employees receive a generous annual allowance of up to ÂŁ300 to use towards health and lifestyle benefits for both you and your family. We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.
A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will: actively look to attract and recruit disabled people, provide a fully inclusive and accessible recruitment process, offer an interview to disabled applicants who meet the minimum criteria for the job, be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job, make reasonable adjustments as required.
At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.
If you require a reasonable adjustment during the recruitment process, please contact our Resourcing Team to request: resourcing@a2dominion.co.uk
Meeting The Role Requirements
We recognise that some females will only apply for a role if they meet 100% of role requirements. If this sounds like you, we’d still encourage you to apply and also to arrange a call with one of our Resourcing Team to discuss your application further at resourcing@a2dominion.co.uk
A2Dominion are proud to be a family friendly employer
Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.
Join us at A2Dominion, where your expertise will be integral to us creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.
Closing date for this role is 1st August 2025, we reserve the right to close this role upon appointment of a successful candidate.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
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Job function
Administrative
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Industries
Non-profit Organizations
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General Assistant employer: A2Dominion Group
Contact Detail:
A2Dominion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with A2Dominion's mission and values. Understanding their commitment to providing homes people love will help you align your responses during any interviews or discussions, showcasing your enthusiasm for their vision.
✨Tip Number 2
Highlight any relevant experience in cleaning or customer service roles. Be prepared to discuss specific examples of how you've provided excellent service or maintained cleanliness in previous positions, as this will demonstrate your suitability for the General Assistant role.
✨Tip Number 3
Brush up on your knowledge of Health and Safety regulations, especially COSHH. Being able to discuss these topics confidently will show that you take safety seriously and are ready to adhere to the necessary guidelines in your work.
✨Tip Number 4
Prepare questions to ask during the interview about the team dynamics and the types of social events you might assist with. This shows your interest in being an active part of the community and your willingness to engage with tenants beyond just your cleaning duties.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is specifically tailored for the General Assistant role. Highlight any relevant cleaning or customer service experience, and explain any gaps in your employment history clearly.
Showcase Relevant Skills: Emphasise your understanding of basic cleaning practices, health and safety regulations, and any experience with MS Office. Mention your proactive attitude and willingness to learn new systems.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Discuss why you want to work at A2Dominion Group and how your skills align with their mission of providing homes people love.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at A2Dominion Group
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a General Assistant, such as cleaning, laundry duties, and customer service. Familiarise yourself with the specific tasks mentioned in the job description to demonstrate your knowledge during the interview.
✨Highlight Relevant Experience
Prepare examples from your past work that showcase your cleaning experience, understanding of health and safety regulations, and customer service skills. Tailor your CV to reflect these experiences, as they will be crucial in convincing the interviewer of your suitability for the role.
✨Show Enthusiasm and Proactivity
A2Dominion values a proactive attitude. During the interview, express your enthusiasm for the role and provide examples of how you've taken initiative in previous jobs. This will help you stand out as a candidate who is eager to contribute positively to the team.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the company culture, team dynamics, or specific challenges faced by the General Assistant role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
