A2Dominion in Ealing is seeking an Escalation Support Manager to coordinate Housing Ombudsman investigations. You’ll act as the central point of contact, gather evidence, oversee responses, and ensure cases progress accurately from referral to conclusion.
Working with teams across the organisation, you’ll translate determinations into improvements, track actions, and support fair, transparent customer outcomes.
Ombudsman Escalation Lead | Hybrid (Ealing) employer: A2Dominion Group
A2Dominion is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture that values diversity and flexibility. As the Head of Environment, Health, and Safety, you will have the opportunity to lead impactful initiatives in a complex organisation while benefiting from a hybrid working model in Ealing, which fosters collaboration and innovation. Join us to make a meaningful difference in the lives of our customers and advance your career in a dynamic environment.
