At a Glance
- Tasks: Join our Repairs and Maintenance team to keep properties in top shape.
- Company: Pyramid Plus, a dynamic joint venture focused on quality repairs and maintenance.
- Benefits: Enjoy 25 days annual leave, discounts, and paid volunteering opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be part of a growing team making a real difference in the community.
- Qualifications: Basic maintenance skills and a passion for customer service.
The predicted salary is between 37000 - 37000 € per year.
Location: Ealing
Salary: 37,000 per annum
Contract Type: Permanent, Full-Time
Hours: 42.5 per week, Monday to Friday, 8:00am – 5:00pm
About Us
Pyramid Plus is a dynamic joint venture between A2Dominion and Mears Property Services, delivering high-quality repairs, maintenance, compliance, planned replacements, and fire risk assessment works. Serving over 23,500 homes, we complete more than 38,000 repairs, 1,000 void refurbishments, and install 600 kitchens and bathrooms each year. With a strong pipeline of upcoming projects, we’re entering an exciting phase of growth.
About The Role
We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team. This is a hands-on role requiring a mix of practical ability, customer service, and teamwork. You’ll be responsible for a wide range of tasks that help maintain our properties to a high standard.
Role Responsibilities & Criteria
- Carry out mould washes.
- Install fixtures such as curtains, blinds, and door handles, drawing on basic maintenance experience and a keen eye for detail.
- Carry out painting and decorating tasks, which require strong organisational skills and a sense of pride in presentation.
- Fix leaking waste pipes and perform minor plumbing repairs, using practical know-how and a problem-solving mindset.
- Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards.
- Support cleaning and waste collection duties (training provided), with flexibility and a willingness to learn new skills.
- Work collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential.
- Deliver excellent customer service across all tasks, maintaining a professional and customer-focused attitude.
- Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills.
- Make decisions and solve problems independently when needed, demonstrating confidence and initiative.
- Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work.
Benefits We Can Offer You
- 25 days annual leave plus bank holidays.
- Annual Mears Fun Day.
- Volunteering Leave – paid volunteering in the community.
- Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, a share save scheme, and more.
- Family-friendly policies.
- Access to EAP counselling sessions.
All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months, and have fewer than 9 points. All our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
If you need any help with your application process, we are here to support you every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) and hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. These questions are optional and will not impact your ability to apply.
General Operative in Ealing employer: A2Dominion Group
Pyramid Plus is an exceptional employer located in Ealing, offering a vibrant work culture that prioritises teamwork and customer service. With competitive benefits such as 25 days of annual leave, paid volunteering opportunities, and a commitment to employee growth, we ensure our team members thrive in their roles while contributing to meaningful community projects. Join us in this exciting phase of growth, where your skills will directly impact the quality of life for over 23,500 homes.
StudySmarter Expert Advice🤫
We think this is how you could land General Operative in Ealing
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pyramid Plus. Understand their values and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a General Operative, especially your practical abilities and customer service experience.
✨Tip Number 3
Show off your teamwork skills! During the interview, share examples of how you've worked well in a team before. Pyramid Plus values collaboration, so highlighting your ability to work with others will definitely score you some points.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to Laura Bourne. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the Repairs and Maintenance team!
We think you need these skills to ace General Operative in Ealing
Some tips for your application 🫡
Show Your Skills:Make sure to highlight your practical skills and experience in maintenance tasks. We want to see how you can contribute to our Repairs and Maintenance team, so don’t hold back on showcasing your abilities!
Be Customer-Focused:Since delivering excellent customer service is key for us, include examples of how you've provided great service in previous roles. This will show us that you understand the importance of a professional attitude.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific responsibilities from the role that excite you and how your background aligns with them. It’ll make your application stand out!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people, and we’re here to support you every step of the way!
How to prepare for a job interview at A2Dominion Group
✨Know Your Stuff
Before the interview, brush up on the specific tasks mentioned in the job description. Familiarise yourself with basic maintenance skills like plumbing and painting, as well as customer service principles. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Team Spirit
Since teamwork is essential for this role, think of examples from your past experiences where you worked effectively within a team. Be ready to discuss how you contributed to group success and how you can bring that collaborative spirit to Pyramid Plus.
✨Demonstrate Problem-Solving Skills
Prepare to share instances where you've tackled challenges or solved problems independently. Whether it was fixing a leak or handling a customer complaint, showing your proactive approach will highlight your suitability for the General Operative position.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, upcoming projects, or training opportunities. This not only shows your interest in the role but also helps you gauge if Pyramid Plus is the right fit for you.
