Contract Administrator - Fire

Salary: £31,490 - £33,000

Location: Ealing office base with hybrid working

Contract: Permanent, 35 hours per week.

DBS check required: Basic

We are looking for a Contract Administrator - Fire to join our dedicated Property Services department. The successful candidate will carry out all administrative duties in support of Fire Contract Management, to ensure all KPI’s and regulatory requirements are achieved.

Key Responsibilities

• Distribute and monitor all action plan items arising from A2Dominion’s program of Fire Risk Assessment. Report on FRA actions when required.
• Respond to all resident and internal department correspondence by telephone, emails or in writing and/or requests for assistance and/or information.
• Raise all Works Orders as instructed.
• Coordinate access for Contractors, Consultants and Surveyors where necessary, in liaison with other Operations Directorate departments or residents.
• Liaise and work with the Contractor(s), Consultants, and all other Operations Directorate departments to ensure all fire-related compliancy inspections and reports are completed and updated in accordance with current A2Dominion Policies & Procedures.
• Assist with compliancy documentation and preparation of statistical information when requested.
• Work with and achieve competence with fire safety related software.
• Assist with the maintenance of Consultancy and Contractor ‘Framework Agreements’ as requested.
• Provide general administrative support to the Fire Team and assist the Fire Safety Team to meet Department KPIs and SLAs.
• Organise and attend meetings, and prepare minutes and action points as required, including occasional offsite meetings within and outside normal working hours.
• Assist in the administration and analysis of tenant and contractor feedback information. Carry out and input resident satisfaction questionnaires; produce statistics and reports when required to ensure results are fed back to improve the service.

More About You

• Educated to GCSE level or equivalent in Math’s and English (Grades A*- C).
• Able to use IT packages/software (Microsoft Outlook, Word, Excel) to maximise own efficiency and effectiveness.
• Have experience of working in an administration post or similar.
• Have a willingness to learn and provide an excellent service.

About Us

We’re a UK housing association committed to a vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership. Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers. We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include:

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• Flexible working
• In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

Diversity & Inclusion

We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at resourcing@a2dominion.co.uk. We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.