A2Dominion Group is hiring a Complaints Caseworker in Ealing. You will manage Stage 1 complaints, gathering evidence and engaging internal teams to draft fair, balanced responses that meet regulatory requirements.
You'll need strong investigation skills, excellent written communication, and the ability to work across multiple teams while maintaining empathy and professionalism. DBS check required.
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Complaints Caseworker – Flexible Working & Fair Outcomes employer: A2Dominion Group
A2Dominion is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture that values diversity and flexibility. As the Head of Environment, Health, and Safety, you will have the opportunity to lead impactful initiatives in a complex organisation while benefiting from a hybrid working model in Ealing, which fosters collaboration and innovation. Join us to make a meaningful difference in the lives of our customers and advance your career in a dynamic environment.
