At a Glance
- Tasks: Welcome guests and create memorable experiences in a Michelin-starred restaurant.
- Company: Join the team at Restaurant Interlude, set in beautiful Leonardslee Gardens.
- Benefits: Enjoy competitive pay and a stunning working environment.
- Other info: Flexible part-time hours, ideal for students seeking work-life balance.
- Why this job: Perfect for those passionate about hospitality and making guests feel special.
- Qualifications: Friendly attitude, excellent communication skills, and a willingness to learn.
The predicted salary is between 12 - 15 £ per hour.
Restaurant Interlude at Leonardslee House, Lower Beeding, Horsham, West Sussex (RH13 6PP): On-site Employment Type: Part-time
About Us: Restaurant Interlude is an intimate, Michelin-starred dining destination set within the breathtaking Leonardslee Gardens estate - a restored historic woodland and lakeside property offering an immersive fine-dining experience focused on seasonality, sustainability, and exceptional guest hospitality.
Role Overview: We are seeking a friendly, enthusiastic Part-Time Guest Relations Assistant to join our front-of-house team. This role is perfect for someone who thrives in a high-end dining and hospitality environment. In this role, you will be the first point of contact for our guests, playing a vital part in creating warm, memorable experiences from the moment they arrive. Ideal for someone who takes real pride in delivering attentive, professional service.
Key Responsibilities:
- Warmly welcoming and hosting guests upon arrival
- Managing reservations, guest communications, and bookings efficiently
- Supporting the front-of-house team during service periods
- Delivering consistently warm, professional, and attentive service
- Handling guest requests, special occasions, and any personalised needs with care
What We’re Looking For:
- A genuinely friendly and professional attitude with a natural warmth
- Excellent communication skills (verbal and written) and strong organisational abilities
- A real passion for hospitality and creating outstanding guest experiences
- Previous experience in hospitality, front-of-house, or guest-facing roles is preferred but not essential - enthusiasm and a willingness to learn are key
- Flexibility to work the required part-time shifts
- Reliable and punctual, with a flexible approach to occasional relief/cover shifts
- Strong attention to detail, ensuring every guest feels valued and well-attended to
What We Offer:
- Competitive pay
- A beautiful working environment within the Leonardslee estate
- Opportunities to develop within a professional hospitality team
Working Conditions:
- Primarily Sunday shifts: 9:00 AM to 5:00 PM
- Occasional relief/cover shifts as needed
- Part-time hours focused on weekends and select cover days - ideal for those seeking supplementary work or strong work-life balance
If you love working with people, take pride in delivering exceptional service, and would relish being part of a Michelin-starred team in a stunning countryside location, we’d love to hear from you!
Guest Relations Assistant (Part-Time) in Horsham employer: A24 Group
Restaurant Interlude offers an exceptional working environment within the stunning Leonardslee Gardens estate, where you can immerse yourself in a Michelin-starred dining experience. As a part-time Guest Relations Assistant, you'll enjoy competitive pay, a supportive team culture, and opportunities for professional growth while delivering memorable experiences to our guests in a beautiful countryside setting.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Relations Assistant (Part-Time) in Horsham
✨Tip Number 1
Get to know the restaurant and its vibe! Before your interview, spend some time at Restaurant Interlude if you can. Familiarise yourself with the menu, the atmosphere, and the kind of service they offer. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Guest Relations Assistant, you'll be the face of the restaurant. Role-play with friends or family to nail down your welcoming approach and communication style. The more comfortable you are, the better you'll shine during your interview.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure to highlight your passion for hospitality. Share any experiences where you've gone above and beyond for guests, even if they're from different roles. It’s all about that warm, professional attitude!
✨Tip Number 4
Be flexible and ready to adapt! The role requires occasional cover shifts, so let them know you're open to helping out when needed. This shows you're a team player and willing to contribute to the overall guest experience, which is key in a high-end dining environment.
We think you need these skills to ace Guest Relations Assistant (Part-Time) in Horsham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and enthusiastic nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application:Make sure to customise your application for the Guest Relations Assistant role. Highlight any relevant experience in hospitality or customer service, and connect it back to how you can create memorable experiences for our guests.
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Restaurant Interlude!
How to prepare for a job interview at A24 Group
✨Know the Venue
Before your interview, take some time to research Restaurant Interlude and its unique offerings. Familiarise yourself with their menu, values, and the overall dining experience they provide. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Guest Relations Assistant, your ability to connect with guests is crucial. During the interview, share specific examples of how you've created memorable experiences for customers in the past. Highlight your communication skills and any relevant hospitality experience, even if it's informal.
✨Demonstrate Enthusiasm
Enthusiasm can set you apart from other candidates. Make sure to express your passion for hospitality and your eagerness to learn. A positive attitude can be infectious, and it’s something that employers look for in a team member who will interact with guests.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you assess if it's the right fit for you.
