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- Tasks: Guide visitors and serve delicious food & drinks at our magical light trail.
- Company: Join the festive team at Leonardslee Lakes & Gardens.
- Benefits: Flexible shifts, festive atmosphere, and full training provided.
- Other info: Work outdoors, meet new people, and enjoy the holiday spirit!
- Why this job: Spread joy and create unforgettable experiences this Christmas season!
- Qualifications: Experience in hospitality or customer service is a must.
Create Christmas Magic! Join our festive team and bring joy to thousands at Leonardslee Lakes & Gardens! We’re hiring enthusiastic customer‑focused Event Guides to ensure a magical seamless experience along our stunning light trail plus support our vibrant Food & Beverage area!
Location: Leonardslee Lakes & Gardens
Shifts: Weekdays and / or Weekends
Dates: November 14th, 17th, 18th, 19th, 20th, 21st, 22nd, 23rd, 24th, 27th, 28th, 29th and 30th; December 2025
Timings: From 16:00 until late (earliest finish 21:00, latest 23:00)
What You’ll Do (Key Responsibilities):
- Trail Guidance: Ensure safe visitor flow, offer directions, answer questions and maintain a welcoming vibe.
- Food & Beverage Fun: Help serve & assist at street food stalls. Clean & reset tables for happy guests. Make fresh coffee & hot drinks to warm up the crowd!
Skills We Love:
- Experience in events, hospitality or customer service required.
- Experience in cafes, bars and restaurants required.
- Confidence using a radio to chat with the Event Manager & team.
- Comfortable working outdoors in all weather (coats provided!).
- Strong interpersonal skills & a customer‑focused smile—perfect for chatting with families!
Full training provided. Just bring your experience & holiday spirit!
Employment Type: Contract
Event Guide | Leonardslee Lights in Horsham employer: A24 Group
Contact Detail:
A24 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Guide | Leonardslee Lights in Horsham
✨Tip Number 1
Get to know the venue! Familiarise yourself with Leonardslee Lakes & Gardens before your interview. This way, you can show off your enthusiasm and knowledge about the place, which will definitely impress the hiring team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might encounter as an Event Guide and how you'd handle them. Being able to demonstrate your experience in hospitality will make you stand out during the selection process.
✨Tip Number 3
Show your festive spirit! When you apply, let your personality shine through. Share why you love Christmas events and how you can contribute to creating a magical experience for visitors at Leonardslee Lights.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to bring joy to thousands this festive season!
We think you need these skills to ace Event Guide | Leonardslee Lights in Horsham
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your excitement for the role shine through! We want to see your passion for creating magical experiences and how you can bring joy to our visitors at Leonardslee Lights.
Highlight Relevant Experience: Make sure to mention any previous experience in events, hospitality, or customer service. We love seeing how your background aligns with what we’re looking for, especially if you've worked in cafes, bars, or restaurants!
Be Personable: Since this role is all about interacting with families and guests, don’t be shy about showcasing your interpersonal skills. A friendly tone and a customer-focused attitude in your application will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this festive opportunity to spread some Christmas magic!
How to prepare for a job interview at A24 Group
✨Know the Event Inside Out
Before your interview, make sure you’re familiar with Leonardslee Lights and what it offers. Research the event's history, the types of activities involved, and the overall atmosphere. This will show your enthusiasm and help you answer questions about how you can contribute to creating that magical experience.
✨Show Off Your Customer Service Skills
Since this role is all about customer interaction, be ready to share specific examples from your past experiences in hospitality or events. Think of times when you went above and beyond for a guest or handled a tricky situation with a smile. This will demonstrate your ability to maintain a welcoming vibe.
✨Prepare for Teamwork Questions
As an Event Guide, you'll be part of a team, so expect questions about teamwork. Prepare to discuss how you’ve collaborated with others in previous roles, especially in busy environments like cafes or events. Highlight your communication skills and how you can contribute to a positive team dynamic.
✨Embrace the Festive Spirit
This job is all about spreading joy during the festive season! Bring your holiday spirit to the interview—be enthusiastic and show your passion for creating memorable experiences for families. A genuine smile and a positive attitude can go a long way in making a great impression.