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- Tasks: Guide visitors and support food & beverage services at a magical Christmas event.
- Company: Join the festive team at Leonardslee Lakes & Gardens.
- Benefits: Flexible shifts, full training, and a chance to spread holiday cheer.
- Why this job: Be part of creating unforgettable experiences for families during the festive season.
- Qualifications: Experience in events or hospitality and a friendly, customer-focused attitude.
- Other info: Work outdoors, enjoy the festive atmosphere, and make new friends.
The predicted salary is between 12 - 16 £ per hour.
Join our festive team and bring joy to thousands at Leonardslee Lakes & Gardens. We are hiring enthusiastic, customer-focused Event Guides to ensure a magical, seamless experience along our stunning light trail—PLUS support our vibrant Food & Beverage area.
Location: Leonardslee Lakes & Gardens
Shifts: Weekdays and/or Weekends
Dates: November 14th, 17th, 18th, 19th, 20th, 21st, 22nd, 23rd, 24th, 27th, 28th, 29th, and 30th; December 2025
Timings: From 16:00 until late (earliest finish 21:00, latest 23:00)
What You’ll Do (Key Responsibilities):
- Trail Guidance: Ensure safe visitor flow, offer directions, answer questions, and maintain a welcoming vibe.
- Food & Beverage Fun: Help serve & assist at street food stalls. Clean & reset tables for happy guests. Make fresh coffee & hot drinks to warm up the crowd.
Skills We Love:
- Experience in events, hospitality, or customer service required.
- Experience in cafes, bars, and restaurants required.
- Confidence using a radio to chat with the Event Manager & team.
- Comfortable working outdoors in all weather (coats provided).
- Strong interpersonal skills & a customer-focused smile—perfect for chatting with families.
Full training provided. Just bring your experience & holiday spirit.
Event Guide in Horsham employer: A24 Group
Contact Detail:
A24 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Guide in Horsham
✨Tip Number 1
Get to know the venue! Familiarise yourself with Leonardslee Lakes & Gardens before your shift. This way, you can confidently guide visitors and answer their questions, making their experience even more magical.
✨Tip Number 2
Show off your personality! When chatting with guests, let your enthusiasm shine through. A warm smile and a friendly attitude can turn a good experience into a great one, so don’t hold back!
✨Tip Number 3
Teamwork makes the dream work! Communicate effectively with your fellow Event Guides and the Event Manager using the radio. Keeping everyone in the loop ensures a smooth operation and a fantastic atmosphere for our guests.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals like you to join our festive team. Your next adventure at Leonardslee could be just a click away!
We think you need these skills to ace Event Guide in Horsham
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for events and customer service shine through. We want to see that you're excited about creating a magical experience for our visitors at Leonardslee!
Tailor Your Experience: Make sure to highlight any relevant experience in hospitality or events. We love seeing how your background fits with the role of Event Guide, so don’t hold back on those café or bar stories!
Be Personable: Since this role is all about interacting with families and guests, use a friendly tone in your application. Show us your strong interpersonal skills right from the start—after all, we’re looking for that customer-focused smile!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our festive team at Leonardslee Lakes & Gardens.
How to prepare for a job interview at A24 Group
✨Show Your Enthusiasm
When interviewing for the Event Guide position, let your passion for creating memorable experiences shine through. Share specific examples of how you've brought joy to customers in previous roles, especially in hospitality or events.
✨Know the Venue
Familiarise yourself with Leonardslee Lakes & Gardens and the event's theme. Being able to discuss the light trail and its significance will show your genuine interest and help you connect with the interviewers.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, highlight your ability to collaborate and communicate effectively. Mention any past experiences where teamwork led to a successful event or project.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as an Event Guide. Prepare responses for common questions or issues, showcasing your problem-solving skills and customer-focused attitude.