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- Tasks: Welcome guests and create memorable experiences in a Michelin-starred restaurant.
- Company: Join the team at Restaurant Interlude, set in beautiful Leonardslee Gardens.
- Benefits: Competitive pay and a stunning working environment with growth opportunities.
- Other info: Ideal part-time role with flexible weekend shifts for work-life balance.
- Why this job: Perfect for those passionate about hospitality and making guests feel special.
- Qualifications: Friendly attitude, excellent communication skills, and a willingness to learn.
The predicted salary is between 13 - 16 £ per hour.
Restaurant Interlude is an intimate, Michelin-starred dining destination set within the breathtaking Leonardslee Gardens estate - a restored historic woodland and lakeside property offering an immersive fine-dining experience focused on seasonality, sustainability, and exceptional guest hospitality.
We are seeking a friendly, enthusiastic Part-Time Guest Relations Assistant to join our front-of-house team. This role is perfect for someone who thrives in a high-end dining and hospitality environment. In this role, you will be the first point of contact for our guests, playing a vital part in creating warm, memorable experiences from the moment they arrive. Ideal for someone who takes real pride in delivering attentive, professional service.
Key Responsibilities- Warmly welcoming and hosting guests upon arrival
- Managing reservations, guest communications, and bookings efficiently
- Supporting the front-of-house team during service periods
- Delivering consistently warm, professional, and attentive service
- Handling guest requests, special occasions, and any personalised needs with care
- A genuinely friendly and professional attitude with a natural warmth
- Excellent communication skills (verbal and written) and strong organisational abilities
- A real passion for hospitality and creating outstanding guest experiences
- Previous experience in hospitality, front-of-house, or guest-facing roles is preferred but not essential - enthusiasm and a willingness to learn are key
- Flexibility to work the required part-time shifts
- Reliable and punctual, with a flexible approach to occasional relief/cover shifts
- Strong attention to detail, ensuring every guest feels valued and well-attended to
- Competitive pay
- A beautiful working environment within the Leonardslee estate
- Opportunities to develop within a professional hospitality team
- Primarily Sunday shifts: 9:00 AM to 5:00 PM
- Occasional relief/cover shifts as needed
- Part-time hours focused on weekends and select cover days - ideal for those seeking supplementary work or strong work-life balance
If you love working with people, take pride in delivering exceptional service, and would relish being part of a Michelin-starred team in a stunning countryside location, we’d love to hear from you!
Guest Relations Assistant (Part-Time) in Horsham employer: A24 GROUP LIMITED
Contact Detail:
A24 GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations Assistant (Part-Time) in Horsham
✨Tip Number 1
Get to know the restaurant! Familiarise yourself with Restaurant Interlude's menu and values. This way, when you chat with the team or during interviews, you can show off your passion for their unique dining experience.
✨Tip Number 2
Network like a pro! Reach out to current or former staff on LinkedIn or social media. They can give you insider tips about the role and the best ways to impress during your interview.
✨Tip Number 3
Practice your communication skills! Since you'll be the first point of contact for guests, role-play common scenarios with friends or family. This will help you feel more confident and ready to deliver that warm, professional service.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you're genuinely interested in being part of the Michelin-starred team at Leonardslee.
We think you need these skills to ace Guest Relations Assistant (Part-Time) in Horsham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and enthusiastic nature shine through. We want to see your genuine passion for hospitality and how you can create warm, memorable experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in hospitality or customer service, even if they’re not directly related, as we value enthusiasm and a willingness to learn.
Be Clear and Concise: Keep your written application clear and to the point. Use proper grammar and spelling, as excellent communication skills are key for this role. A well-structured application shows us that you pay attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. We can’t wait to hear from you!
How to prepare for a job interview at A24 GROUP LIMITED
✨Know the Venue
Before your interview, take some time to research Restaurant Interlude and its unique offerings. Familiarise yourself with their menu, values, and the overall dining experience they provide. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Warmth
As a Guest Relations Assistant, a friendly and professional attitude is key. During the interview, make sure to smile, maintain eye contact, and engage warmly with your interviewer. Practising how to convey your enthusiasm for hospitality can really set you apart.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest requests. Think of examples from past experiences where you provided excellent service or resolved issues. This will demonstrate your capability to create memorable experiences for guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or what a typical day looks like. This shows your eagerness to learn and be part of the team, plus it gives you valuable insights into the role.