At a Glance
- Tasks: Lead a vibrant café team and ensure top-notch customer service.
- Company: Leonardslee Lakes & Gardens, a stunning woodland garden in England.
- Benefits: Competitive salary, staff discounts, and free parking.
- Other info: Enjoy the outdoors while working in a dynamic environment.
- Why this job: Join a friendly team and create memorable experiences for visitors.
- Qualifications: Experience in cafés or restaurants and a passion for hospitality.
The predicted salary is between 29500 - 29500 £ per year.
About Leonardslee Lakes & Gardens: Leonardslee Lakes & Gardens is home to one of the most spectacular woodland gardens in England, offering visitors a breathtaking blend of natural beauty, wildlife, and exceptional hospitality. Our bustling café sits at the heart of the guest experience, and we are looking for a passionate, reliable leader to help us maintain our high standards of service.
The Role: We are seeking a reliable, detail-oriented Supervisor to maintain exceptional customer service and presentation within the restaurant; to start as early as July 2026. As the Café Supervisor, you will play a pivotal role in overseeing the seamless delivery of food and beverages, managing all aspects of customer service within the Café. This hands-on position includes supervising the team during your shift, ensuring the efficient operation of the Café, from setup to cleanup.
Requirements:
- Previous experience in a comparable role preferred.
- Must be hands on and take ownership of day-to-day operations.
- Strong attention to detail and genuine pride in delivering high-quality presentation.
- Excellent time-management skills with the ability to work independently or collaboratively as part of a small team.
- Reliable, punctual, and flexible approach to working hours (including weekends).
- Maintain cleanliness and presentation of all dining spaces.
- Physically capable of manual tasks, including prolonged standing, lifting, bending, and carrying.
- Own transport would be advantageous due to the location.
- Promptly report any maintenance issues or inventory shortages to management.
- Strictly adhere to Food Safety & Health & Safety processes at all times.
- Provide polite, professional interactions with guests and respond to any requests efficiently and courteously.
Skills We Love:
- Experience in cafés, bars, or restaurants required (e.g., making coffee, serving food).
- Experience in hospitality or customer service required.
- Strong interpersonal skills & a customer-focused smile—perfect for chatting with families!
- Full training provided. Just bring your experience & happy spirit!
What’s in it for you:
- Competitive Salary depending on experience.
- Becoming part of a friendly and dedicated team.
- Meeting people from all walks of life and making new friends.
- Enjoying the great outdoors and learning something new every day.
- Staff discounts across the gardens, shop, café and garden membership.
- Free staff parking.
- 40hrs per week - £14.26 per hour.
If you are hardworking, take pride in your work, and would love to contribute to creating memorable guest experiences, we’d love to hear from you!
Café Supervisor employer: A24 GROUP LIMITED
At Leonardslee Lakes & Gardens, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passion for hospitality meets the beauty of nature. As a Café Supervisor, you will not only lead a dedicated team in delivering outstanding service but also enjoy competitive pay, staff discounts, and the opportunity to connect with diverse guests in a stunning outdoor setting. Join us to grow your career in a supportive environment that values hard work and fosters meaningful connections.
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor
✨Tip Number 1
Get to know the café scene! Visit local cafés and observe how they operate. This will give you insights into what works well and what doesn’t, plus it’ll help you chat confidently about your experiences during interviews.
✨Tip Number 2
Network like a pro! Connect with people in the hospitality industry on social media or at local events. You never know who might have a lead on a Café Supervisor role or can offer you some insider tips.
✨Tip Number 3
Practice your interview skills! Get a friend to throw some common interview questions your way. Focus on showcasing your hands-on experience and customer service skills, as these are key for the Café Supervisor position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to join our team at Leonardslee Lakes & Gardens!
We think you need these skills to ace Café Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the café and hospitality shine through. We want to see that you genuinely care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your Experience:Make sure to highlight any relevant experience you have in cafés, bars, or restaurants. We love seeing how your background aligns with the role of Café Supervisor, so don’t hold back on showcasing your skills!
Be Detail-Oriented:Since attention to detail is key for us, ensure your application is free from typos and errors. A polished application reflects your commitment to high standards, which is exactly what we’re looking for in a supervisor.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Leonardslee Lakes & Gardens!
How to prepare for a job interview at A24 GROUP LIMITED
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with Leonardslee Lakes & Gardens and its café. Understand their menu, the type of service they offer, and what makes them unique. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Café Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Highlight your hands-on approach and how you ensure high standards of service.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you handle difficult situations with guests and provide examples of how you've gone above and beyond to create memorable experiences. A customer-focused smile can go a long way!
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would manage a busy shift, deal with inventory shortages, or maintain cleanliness. Showing that you can think on your feet will impress the interviewers.
