At a Glance
- Tasks: Manage properties and ensure exceptional service for residents in a hybrid role.
- Company: Join A2Dominion, a leading UK housing association dedicated to creating homes people love.
- Benefits: Enjoy 25 days holiday, up to 8% pension contribution, and health lifestyle allowances.
- Other info: Diverse and inclusive workplace with flexible benefits and career growth opportunities.
- Why this job: Make a real impact in the community while developing your career in property management.
- Qualifications: Experience in customer service and property management, with strong communication skills.
The predicted salary is between 34800 - 40295 £ per year.
Location: Hybrid / Oxford or Bristol (depending on where you’re based)
Salary: £34,800.00 - £40,295.00 per annum
Working hours: 35hpw / Mon-Fri
Contract: 11 month Fixed term contract
DBS Level: Standard
Full UK driving licence and use of own transport essential
Travel: Regular travel to properties in Oxford or Bristol depending on location
About A2Dominion
We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.
About the Role
We are seeking an experienced and proactive Property Manager to manage a portfolio of Private Rented and Intermediate Rented properties within the A2Dominion portfolio. This role combines operational property management with exceptional resident liaison, ensuring a high standard of service delivery across multiple locations. You will work on a hybrid basis, spending some time at our Ealing or Staines office (depending on location) the remainder working from home. Regular travel to sites will be required to carry out inspections and manage key responsibilities.
Key Responsibilities:
- Resident Liaison & Customer Service: Act as the primary point of contact for residents, resolving queries, investigating complaints, and providing advice and guidance in a timely and professional manner. Build strong relationships with residents and work collaboratively with internal teams, third-party providers, and external stakeholders.
- Property & Estate Management: Carry out and monitor regular property and estate inspections, ensuring accurate records are maintained and actions are followed through to resolution. Manage tenancies in line with policies, procedures, targets, and KPIs, ensuring tenancy management objectives are achieved. Maintain and update IT systems and ensure accurate manual records are kept. Monitor block expenditure and reporting to ensure services are delivered efficiently and responsibly.
- Void & Tenancy Management: Implement empty property (void) processes to minimise costs and lost revenue. Manage tenancy lifecycle activities including re-lets, renewals, rent reviews, reference and right-to-rent checks, and issuing tenancy agreements. Support the Lettings Team with new schemes and re-lets as required.
- Compliance & Legal: Ensure compliance monitoring is completed in line with schedules, legislation, and fire safety requirements. Serve legal notices accurately, maintain detailed records, and attend court, evictions, and external meetings as required, representing the organisation professionally.
About You:
- Full UK driving licence and use of own transport essential
- Educated to GSCE Level or equivalent in Maths and English (Grades A*-C)
- Experience of working in a customer-centred environment, and dealing with the public
- High level of IT literacy with proficiency in MS Word, Excel, PowerPoint, and Outlook, alongside housing management systems for tenancy and rent arrears management.
- Knowledge of housing law in relation to Assured Shorthold Tenancies
- Proven experience in property management within a residential setting.
- Strong interpersonal and communication skills – confident, approachable, and professional when engaging with residents in person, by phone, and via email.
- Ability to build and maintain effective relationships with internal teams and external stakeholders.
- Highly organised, with strong attention to detail and a proactive approach to problem-solving.
Why A2Dominion?
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include:
- 25 days’ holiday (Plus Bank Holidays)
- Up to 8% contributory pension
- In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
Diversity & Inclusion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at resourcing@a2dominion.co.uk. We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
This Vacancy is being managed by Hollie Furness – Hollie.Furness@a2dominion.co.uk. Closing date for this role is 17 June 2026; we reserve the right to close this role upon appointment of a successful candidate.
Property Manager PRS & INT employer: A2 Dominion Group
A2Dominion is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible hybrid working model between home and our offices in Oxford or Bristol. With a commitment to diversity and inclusion, we provide generous benefits including 25 days of holiday, a contributory pension scheme, and an annual health and lifestyle allowance, all within a supportive and collaborative work culture that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager PRS & INT
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online forums where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching A2Dominion and understanding their values. Think about how your experience aligns with their mission of providing homes people love. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As a Property Manager, you'll need to liaise with residents and stakeholders. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining A2Dominion and ready to make a difference in the community.
We think you need these skills to ace Property Manager PRS & INT
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Property Manager role. Highlight your experience in property management and customer service, as these are key for us at A2Dominion.
Show Off Your Skills:Don’t forget to mention your IT skills and knowledge of housing law. We love seeing candidates who can demonstrate their proficiency in MS Office and housing management systems!
Be Personable:Since this role involves a lot of resident interaction, let your personality shine through! Use your cover letter to show how you build relationships and handle queries professionally.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at A2 Dominion Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of housing law, especially around Assured Shorthold Tenancies. Familiarise yourself with A2Dominion's mission and values, as well as their portfolio. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Customer Service Skills
As a Property Manager, you'll be the primary point of contact for residents. Prepare examples of how you've successfully resolved customer queries or complaints in the past. Highlight your interpersonal skills and ability to build strong relationships, as this is crucial for the role.
✨Be Organised and Detail-Oriented
The role requires a high level of organisation and attention to detail. Bring along any relevant documentation that showcases your experience in property management, such as records of inspections or tenancy agreements. This will demonstrate your proactive approach and ability to manage multiple responsibilities.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the challenges faced in property management, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
