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- Tasks: Manage properties, support residents, and ensure a welcoming environment.
- Company: A2Dominion, a family-friendly employer committed to diversity.
- Benefits: 25 days holiday, pension contributions, and health lifestyle allowance.
- Other info: Inclusive recruitment process with guaranteed interviews for disabled applicants.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: GCSEs in Maths and English, customer service experience, and strong communication skills.
The predicted salary is between 34800 - 37000 £ per year.
Location: Guildford, GU2 7WW (based on-site 5 days a week)
Salary: £34,800 to £37,000
Contract: Permanent, full-time (35 hours, Monday to Friday)
DBS Level: Enhanced
As a Property Manager at A2Dominion, you’ll be responsible for delivering a high quality, customer focused housing management service across our keyworker and student accommodation, ensuring properties are well run, compliant, and delivering a great experience for residents. You’ll be creating environments that feel well-managed and welcoming, building relationships that matter, and becoming a trusted point of contact for residents day to day. It’s a varied, hands-on role where your organisation, resilience and customer focus really count.
Key Responsibilities- Manage the allocation and letting of properties, including viewings, sign-ups and tenancy documentation
- Oversee void management to ensure properties are re-let efficiently and rental loss is minimised
- Act as a point of contact for residents, resolving queries, complaints and issues in a timely and professional manner
- Carry out regular estate and property inspections, ensuring accurate records are maintained and appropriate actions are taken
- Monitor contractor performance and report any service delivery issues
- Manage tenancies in line with policies, procedures and key performance indicators
- Handle anti-social behaviour cases and customer disputes, ensuring fair and consistent outcomes
- Promote good housekeeping and fire safety practices across all properties
- Maintain accurate and up-to-date records of all customer interactions and property management activity
- Monitor rent accounts and take appropriate action to manage arrears and maximise income
- Work closely with internal teams, external partners and stakeholders to support residents
- Represent the organisation at meetings, hearings and court proceedings where required
- Support the Area Manager in reviewing and improving policies, procedures and working practices
We’re looking for a mix of experience, skills and behaviours. If you don’t meet every requirement but feel this role could be a good fit, we’d still encourage you to apply.
- Educated to GCSE level (or equivalent) in Maths and English
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to manage a varied workload
- Good working knowledge of IT systems, including Microsoft Office
- Experience working in a customer-facing property or housing management role
- Strong understanding of tenancy management and customer service delivery
- Ability to resolve problems effectively and respond to customer needs
- Knowledge of housing law, housing management issues and best practice is highly desirable
- Understanding of building safety and compliance requirements
- A full UK driving licence and access to a car is desirable
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.
We offer a wide range of staff benefits. For this role, these include:
- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at resourcing@a2dominion.co.uk
We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply - or get in touch with us to talk it through.
At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
This vacancy is being managed by Kate Jacobs. The role closes on 14th May 2026 and we reserve the right to close early upon appointment of the right candidate.
Property Manager employer: A2 Dominion Group
Contact Detail:
A2 Dominion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Get to know the company inside out! Research A2Dominion, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the responsibilities of a Property Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great way to reiterate why you’re the perfect fit for the job!
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Property Manager role. Highlight your relevant experience in property management and customer service, and show us how you can create a welcoming environment for residents.
Show Off Your Communication Skills: Since this role involves a lot of interaction with residents, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and maybe share an example of how you've resolved a customer issue in the past.
Be Organised: We love a well-structured application! Make sure your CV is easy to read and logically organised. Include all relevant experiences and skills that align with the job description, so we can see at a glance why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about A2Dominion and what we stand for.
How to prepare for a job interview at A2 Dominion Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of housing management and tenancy laws. Familiarise yourself with A2Dominion's values and the specific responsibilities of a Property Manager. This will show that you're genuinely interested in the role and understand what it entails.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer issues or improved service delivery. Highlight your communication skills and how you build relationships with residents, as this is key to the role.
✨Demonstrate Organisational Skills
Think of instances where you've managed multiple tasks or projects simultaneously. Be ready to discuss how you prioritise your workload and ensure that properties are well-managed and compliant, which is crucial for a Property Manager.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the team dynamics, challenges faced in the role, or how success is measured. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.