Contract & Compliance Manager - Fire in London

Contracts and Compliance Manager – FireSalary: Negotiable

Location: Ealing office base with hybrid working

Contract: Permanent, 35 hours per week

DBS check required: BasicRole OverviewWe are looking for a Contracts and Compliance Manager – Fire to join our dedicated Property Services department. The successful candidate will be responsible for the management and oversight of fire safety servicing, maintenance, testing, and remediation contracts across the A2Dominion property portfolio, ensuring full compliance with statutory obligations and the highest standards of customer safety.

Key responsibilities:Contract & Service Delivery Management

Manage the effective delivery of all fire safety servicing, testing, maintenance, and remedial contracts

Ensure services are delivered in accordance with statutory obligations, best practice, and A2Dominion\’s internal governance frameworks

Oversee the installation of fire safety components and ensure contractors deliver against performance expectations and compliance requirements

Collaborate with Building Services and other departments to ensure seamless integration of services and optimal customer outcomes

Financial Management & Commercial Oversight

Maintain financial oversight of delegated fire safety workstreams (c. £3–5m)

Monitor and control expenditure to ensure budgets and KPIs are achieved

Contribute to financial planning processes, identify variances, and take corrective action where necessary to protect budgetary performance

Performance Monitoring & Data Integrity

Ensure the accuracy of all contract-related data, including asset information, financial metrics, and compliance KPIs

Maintain contract records and evidence logs in accordance with the Golden Thread principles for audit and assurance purposes

Compliance, Risk & Health and Safety

Ensure compliance with relevant fire safety legislation (e.g. RRFSO), Building Regulations, and internal H&S standards

Monitor risk areas, elevate compliance concerns, and implement service improvements to mitigate risks

Stakeholder Engagement & Relationship Management

Work collaboratively with internal teams across Property, Housing, Repairs, and Assets to ensure customer-focused outcomes

Engage external stakeholders including contractors, auditors, consultants, and residents to foster trust and transparency

Provide regular performance and compliance reports to the Senior Contract and Compliance Manager (Fire) and contribute to service planning initiatives

Service Development & Continuous Improvement

Contribute to strategies for service innovation, policy development, and procedural enhancement within the Fire Safety Team

Drive improvements to complaint resolution processes, outstanding works tracking, and cross-team operational efficiency

More about you

Educated to GCSE level or equivalent in Math\’s and English (Grades A*- C)

Level 4/5 qualification (preferably in Fire related or management discipline) or relevant experience

Commitment to undertake relevant vocational study leading to successful professional qualification

Significant contract management experience and working with various forms of contract

Significant experience of managing programmes of work greater than £2m

Experience in high profile high value contract management with demonstrable performance management

Substantial experience of providing effective customer focused services, preferably in a Fire related maintenance or repair setting

Experience in coordinating, managing, and reporting upon contractor performance

Knowledge and experience of procurement; developing, procuring and managing Fire Remedial delivery frameworks and direct award contracts

Excellent IT skills including databases and Microsoft packages with the ability to analyse data, identifying risks, and producing reports from a number of systems

Full UK driving license and access to a car

About usWe\’re a UK housing association committed to a vision – providing homes people love to live in.

With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.

Our 70,000 customers have diverse backgrounds and levels of income and we\’re here to provide them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers.

We\’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.

Choosing us is easyAs an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

25 days\’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service

Up to 8% contributory pension

Flexible working

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

Diversity & InclusionWe\’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process – just contact our Resourcing Team at resourcing@a2dominion.co.uk

We know some people hesitate to apply if they don\’t meet every requirement. If that\’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

Resourcing Partner -This vacancy is being managed by Ryan Loasby – ryan.loasby@a2dominion.co.uk

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