Contract & Compliance Manager - Fire

We are looking for a Contracts and Compliance Manager – Fire to join our dedicated Property Services department. The successful candidate will be responsible for the management and oversight of fire safety servicing, maintenance, testing, and remediation contracts across the A2Dominion property portfolio, ensuring full compliance with statutory obligations and the highest standards of customer safety.

Key responsibilities:

• Contract & Service Delivery Management
  • Manage the effective delivery of all fire safety servicing, testing, maintenance, and remedial contracts.
  • Ensure services are delivered in accordance with statutory obligations, best practice, and A2Dominion’s internal governance frameworks.
  • Oversee the installation of fire safety components and ensure contractors deliver against performance expectations and compliance requirements.
  • Collaborate with Building Services and other departments to ensure seamless integration of services and optimal customer outcomes.
• Financial Management & Commercial Oversight
  • Maintain financial oversight of delegated fire safety workstreams (c. £3–5m).
  • Monitor and control expenditure to ensure budgets and KPIs are achieved.
  • Contribute to financial planning processes, identify variances, and take corrective action where necessary to protect budgetary performance.
• Performance Monitoring & Data Integrity
  • Ensure the accuracy of all contract-related data, including asset information, financial metrics, and compliance KPIs.
  • Maintain contract records and evidence logs in accordance with the Golden Thread principles for audit and assurance purposes.
• Compliance, Risk & Health and Safety
  • Ensure compliance with relevant fire safety legislation (e.g. RRFSO), Building Regulations, and internal H&S standards.
  • Monitor risk areas, elevate compliance concerns, and implement service improvements to mitigate risks.
• Stakeholder Engagement & Relationship Management
  • Work collaboratively with internal teams across Property, Housing, Repairs, and Assets to ensure customer-focused outcomes.
  • Engage external stakeholders including contractors, auditors, consultants, and residents to foster trust and transparency.
  • Provide regular performance and compliance reports to the Senior Contract and Compliance Manager (Fire) and contribute to service planning initiatives.
• Service Development & Continuous Improvement
  • Contribute to strategies for service innovation, policy development, and procedural enhancement within the Fire Safety Team.
  • Drive improvements to complaint resolution processes, outstanding works tracking, and cross-team operational efficiency.

More about you:

• Educated to GCSE level or equivalent in Math’s and English (Grades A*- C).
• Level 4/5 qualification (preferably in Fire related or management discipline) or relevant experience.
• Commitment to undertake relevant vocational study leading to successful professional qualification.
• Significant contract management experience and working with various forms of contract.
• Significant experience of managing programmes of work greater than £2m.
• Experience in high profile high value contract management with demonstrable performance management.
• Substantial experience of providing effective customer focused services, preferably in a Fire related maintenance or repair setting.
• Experience in coordinating, managing, and reporting upon contractor performance.
• Knowledge and experience of procurement; developing, procuring and managing Fire Remedial delivery frameworks and direct award contracts.
• Excellent IT skills including databases and Microsoft packages with the ability to analyse data, identifying risks, and producing reports from a number of systems.
• Full UK driving license and access to a car.

About us:

We’re a UK housing association committed to a vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership. Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide them with homes that are safe, high quality and sustainable.

Choosing us is easy:

• 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service.
• Up to 8% contributory pension.
• Flexible working.
• Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

Diversity & Inclusion:

We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.