Pallet Network Planner

Job Description: We are looking for an experienced Transport / Pallet Network Planner for our Haulage company client based in Barking. The ideal candidate will thrive in a high-paced setting, exhibit strong communication abilities, have a professional and courteous telephone manner, deliver exceptional customer service, and be highly skilled in using all Microsoft Office applications. * Deliver prompt, efficient, and professional support in managing all incoming and outgoing calls involving customers, drivers, and depots * Effectively handle inquiries and resolve issues via both phone and email in a timely and thorough manner * Accurately input job details into custom-built IT systems * Ensure compliance with company policies as well as relevant legal and regulatory requirements to support smooth business operations * Organise and oversee delivery and collection schedules * Carry out end-of-day tasks, including driver debriefs, shift handovers, and briefing night staff Monday – Friday 10:00 AM to 8:00 PM (10-hour shifts) * Casual dress * Company pension * On-site parking * Private medical insurance * 20 days of annual leave, in addition to all Bank Holidays Start date is in January however if available immediately the right candidate can be taken on sooner (December)