Pallet Network Planner in City of London

Job Description:

We are looking for an experienced Transport / Pallet Network Planner for our Haulage company client based in Barking.

The ideal candidate will thrive in a high-paced setting, exhibit strong communication abilities, have a professional and courteous telephone manner, deliver exceptional customer service, and be highly skilled in using all Microsoft Office applications.

Responsibilities

• Deliver prompt, efficient, and professional support in managing all incoming and outgoing calls involving customers, drivers, and depots
• Effectively handle inquiries and resolve issues via both phone and email in a timely and thorough manner
• Accurately input job details into custom-built IT systems
• Ensure compliance with company policies as well as relevant legal and regulatory requirements to support smooth business operations
• Organise and oversee delivery and collection schedules
• Carry out end-of-day tasks, including driver debriefs, shift handovers, and briefing night staff

Monday – Friday 10:00 AM to 8:00 PM (10-hour shifts)

Benefits

• Casual dress
• Company pension
• On-site parking
• Private medical insurance
• 20 days of annual leave, in addition to all Bank Holidays

Start date is in January however if available immediately the right candidate can be taken on sooner (December)