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- Tasks: Oversee daily coach operations and supervise drivers while ensuring excellent service delivery.
- Company: Join a dynamic team in London, committed to providing top-notch transport services.
- Benefits: Enjoy free on-site parking, a company pension, and a flexible rota with 28 days holiday.
- Why this job: Be part of a supportive team, tackle real-time challenges, and make a difference in transport.
- Qualifications: Must hold a valid PCV licence and have prior coach driving experience.
- Other info: Flexibility is key, including working during holidays and potential Christmas shifts.
The predicted salary is between 34000 - 45000 £ per year.
Key Details:
- Location: London
- Salary: £40,500 per annum
- Hours: 6:00 a.m. - 6:00 p.m. | 5 days on, 3 days off rota (including bank holidays and potentially Christmas)
- Holidays: 28 days per year
- Benefits: Free on-site parking, Company pension
- Reports to: Operations Manager
- Works alongside: One other Duty Manager
About the Role:
You will be jointly responsible for overseeing daily coach operations, supervising drivers, resolving real-time issues, maintaining legal and operational compliance, and ensuring excellent service delivery. You will also be expected to drive on occasion when needed.
What We're Looking For:
- A valid PCV licence is essential
- Prior coach driving experience is a must
- Sound knowledge of London roads and popular tourist locations (including parking and access restrictions)
- Strong leadership and communication skills
- Ability to resolve issues under pressure and support a high-functioning driver team
- Willingness to be flexible, including holiday periods
Questions for Applicants:
- Do you hold a valid PCV licence and have experience driving coaches?
- Are you confident with London's road network, especially around key tourist sites?
- Have you previously held a supervisory or managerial role?
- Are you comfortable working early starts and a rotating schedule including weekends and holidays?
- Are you willing and able to step in to drive if operational needs arise?
Contact Detail:
A1 Transport Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Operations Manager
✨Tip Number 1
Familiarise yourself with London's road network and key tourist locations. Knowing the ins and outs of these areas will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've successfully managed teams or resolved conflicts, as this is crucial for the Duty Operations Manager position.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of scenarios where you've had to think on your feet, especially in high-pressure situations, as this will be a key aspect of the job.
✨Tip Number 4
Be open about your flexibility regarding working hours, especially during holidays. Showing that you're willing to adapt to the rota will make you a more attractive candidate for the role.
We think you need these skills to ace Duty Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially your prior coach driving and supervisory roles. Emphasise your knowledge of London roads and any leadership skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key requirements of the Duty Operations Manager role. Mention your valid PCV licence, your experience with coach operations, and your ability to handle real-time issues effectively.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved issues under pressure in previous roles. This will demonstrate your capability to support a high-functioning driver team.
Prepare for Questions: Anticipate the questions listed in the job description and prepare thoughtful responses. Be ready to discuss your flexibility regarding working hours and your willingness to drive when needed.
How to prepare for a job interview at A1 Transport Solutions Limited
✨Showcase Your Driving Experience
Make sure to highlight your valid PCV licence and any previous coach driving experience. Be prepared to discuss specific routes you've driven in London, especially around popular tourist locations.
✨Demonstrate Leadership Skills
Since the role involves supervising drivers, share examples of your leadership experience. Talk about how you've successfully managed teams, resolved conflicts, or improved service delivery in past roles.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-time issues under pressure. Think of scenarios where you had to make quick decisions and how you ensured compliance with legal and operational standards.
✨Express Flexibility and Commitment
The job requires a willingness to work early starts and a rotating schedule, including holidays. Be honest about your availability and express your enthusiasm for the role and its demands.
