At a Glance
- Tasks: Provide top-notch customer service and support sales in a dynamic environment.
- Company: Join a growing team in a busy manufacturing and distribution company.
- Benefits: Competitive salary, supportive team, and opportunities for career growth.
- Other info: Fast-paced role with a chance to build lasting relationships.
- Why this job: Make a real difference by helping customers and enhancing their experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27000 - 29000 £ per year.
We are seeking an enthusiastic and organised Customer Support Executive to become an integral part of our clients growing team based in Rayleigh. This is an excellent opportunity for someone who enjoys providing first-class customer service while supporting sales activities in a busy manufacturing and distribution environment.
The successful candidate will be responsible for managing customer enquiries, processing orders, preparing quotations and working closely with colleagues across production, logistics and purchasing to ensure customers receive an efficient and professional service from enquiry through to delivery.
Key Responsibilities- Respond to customer enquiries by telephone and email in a timely and professional manner.
- Accurately process customer orders and maintain order information using the company's business management system.
- Prepare customer quotations and proactively follow up to maximise sales opportunities.
- Develop and maintain positive relationships with both new and existing customers.
- Provide advice on product availability, pricing, lead times and delivery schedules.
- Resolve customer issues efficiently, ensuring a positive outcome.
Contact Details:
A1 Personnel Employment Agency Ltd Recruitment Team
We think you need these skills to ace Customer Service Advisor
Customer Service
Order Processing
Quotation Preparation
Sales Support
Communication Skills
Relationship Management
Problem Resolution
