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- Tasks: Repair and service equipment while delivering top-notch customer support.
- Company: Join a dynamic team focused on quality and customer satisfaction.
- Benefits: Competitive pay, travel opportunities, and a chance to learn on the job.
- Why this job: Make a real difference by helping customers and improving equipment.
- Qualifications: Mechanical engineering background and a knack for problem-solving.
- Other info: Flexible work environment with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
To be responsible for repairing and servicing both customers and in-house equipment, to quality standards in accordance with Company procedures at optimum cost, whilst providing exceptional levels of customer service.
Duties
- Servicing and calibrating equipment for our clients' own hire fleet and customer-owned equipment, including, where relevant, carrying out services at customer premises.
- Competently carrying out technical demonstrations on the company’s full range of hire products.
- Supplying regional support on the specialist range of equipment.
- Providing telephone technical support both internally and externally.
- Delivering first-class customer backup including attending breakdowns, providing onsite technical support and training, carrying out site audits and providing feedback to customers and supervisors.
- Establishing good relationships with customers and suppliers, both internal and external, to assist the company in achieving its business goals and objectives.
- Suggesting improvements to equipment, depot policies, systems and working practices as part of a culture of continuous improvement.
- Ability to be flexible especially in terms of travel to support specialist equipment across the South of England.
Skills
- A proven mechanical engineering/mechanics background.
- Electronics, hydraulics and component fault finding background/experience.
- Flexible disposition.
- Aptitude to learn quickly.
- Ability to work unsupervised.
Desirable
- FLT Licence.
- Working knowledge of servicing petrol and diesel generators.
- Knowledge of equipment in the fleet hire.
- Willingness to travel.
- Positive “can do” attitude, with the desire to learn and develop.
Service Engineer employer: A1 Jobs Ltd
Contact Detail:
A1 Jobs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on freelance gigs that allow you to showcase your mechanical engineering skills. This not only boosts your CV but also gives you real-world experience that employers love to see.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to servicing and calibrating equipment. We recommend doing mock interviews with friends or using online resources to get comfortable talking about your skills and experiences.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical engineering background and any relevant experience with servicing equipment. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. Mention your customer service skills and any experience with technical support, as these are key to our team.
Show Off Your Flexibility: Since the role involves travel and working unsupervised, make sure to mention your flexibility and willingness to adapt. We love candidates who can go the extra mile, literally and figuratively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at A1 Jobs Ltd
✨Know Your Stuff
Make sure you brush up on your mechanical engineering and fault-finding skills. Be ready to discuss specific examples from your past experiences that showcase your technical abilities, especially with hydraulics and electronics.
✨Customer Service is Key
Since the role involves a lot of customer interaction, think of instances where you've provided exceptional service. Prepare to share how you built relationships with clients and resolved their issues effectively.
✨Show Your Flexibility
This job requires a flexible disposition, so be prepared to talk about times when you've adapted to changing situations or taken on unexpected challenges. Highlight your willingness to travel and support specialist equipment across the South of England.
✨Continuous Improvement Mindset
The company values suggestions for improvements, so come equipped with ideas! Think about processes or systems you've improved in previous roles and be ready to discuss how you can contribute to a culture of continuous improvement.
