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For Companies At a Glance
- Tasks: Repair and service equipment while delivering top-notch customer support.
- Company: Dynamic company focused on quality service and customer satisfaction.
- Benefits: Competitive pay, travel opportunities, and a chance to learn on the job.
- Why this job: Join a team that values innovation and customer relationships in a hands-on role.
- Qualifications: Mechanical engineering background and a passion for problem-solving.
- Other info: Flexible work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
To be responsible for repairing and servicing both customers and in-house equipment, to quality standards in accordance with Company procedures at optimum cost, whilst providing exceptional levels of customer service.
Responsibilities
- Servicing and calibrating equipment for our clients' own hire fleet and customer-owned equipment, including, where relevant, carrying out services at customer premises.
- Competently carrying out technical demonstrations on the company's full range of hire products.
- Supplying regional support on the specialist range of equipment.
- Providing telephone technical support both internally and externally.
- Delivering first-class customer backup including attending breakdowns, providing onsite technical support and training, carrying out site audits and providing feedback to customers and supervisors.
- Establishing good relationships with customers and suppliers, both internal and external, to assist the company in achieving its business goals and objectives.
- Suggesting improvements to equipment, depot policies, systems and working practices as part of a culture of continuous improvement.
Skills
- A proven mechanical engineering/mechanics background.
- Electronics, hydraulics and component fault finding background/experience.
- Flexible disposition.
- Aptitude to learn quickly.
- Ability to work unsupervised.
- Desirable: FLT Licence.
- Working knowledge of servicing petrol and diesel generators.
- Knowledge of equipment in the fleet hire.
- Willingness to travel.
- Positive 'can do' attitude, with the desire to learn and develop.
Service Engineer in Livingston employer: A1 Jobs Ltd
Contact Detail:
A1 Jobs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Livingston
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock sessions with friends or family. Focus on common questions related to service engineering and showcase your technical skills. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your passion! When you’re chatting with potential employers, let your enthusiasm for the role shine through. Talk about your experiences with servicing equipment and how you’ve gone above and beyond for customers. We love a candidate who’s genuinely excited!
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Service Engineer in Livingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical engineering background and any relevant experience with electronics and hydraulics. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. Share specific examples of how you've provided exceptional customer service or solved technical issues in the past.
Show Off Your Flexibility: Since the role involves travel and working unsupervised, make sure to mention your flexibility and willingness to learn. We love candidates who are adaptable and ready to tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at A1 Jobs Ltd
✨Know Your Stuff
Make sure you brush up on your mechanical engineering and fault-finding skills. Familiarise yourself with the specific equipment mentioned in the job description, like petrol and diesel generators. Being able to discuss your hands-on experience will show that you're not just a theory person but someone who can get stuck in.
✨Customer Service is Key
Since this role involves a lot of customer interaction, think about examples from your past where you've provided exceptional service. Be ready to share how you’ve built relationships with clients and how you handle challenging situations. This will demonstrate your ability to deliver first-class customer support.
✨Flexibility is Your Friend
The job requires a flexible disposition, especially regarding travel. Be prepared to discuss your willingness to travel and how you manage your time effectively. Highlight any previous roles where you had to adapt quickly to changing circumstances or locations.
✨Show Your Continuous Improvement Mindset
This company values suggestions for improvements. Think of instances where you’ve identified issues and proposed solutions in your previous roles. This shows that you’re proactive and committed to enhancing processes, which aligns perfectly with their culture of continuous improvement.
