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- Tasks: Manage referrals and build relationships to support children in accessing care.
- Company: Values-driven organisation focused on children's wellbeing.
- Benefits: Competitive salary, 10% bonus, flexible remote work, and a supportive team.
- Other info: Role subject to background checks for child safety.
- Why this job: Make a real difference in children's lives while working in a collaborative environment.
- Qualifications: Experience in social care and strong organisational skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Be the first step in a child’s journey to the right care. We’re looking for an organised and efficient Referrals & Commissioning Coordinator to join our Referrals Team. You’ll be the first point of contact for Local Authorities, managing referrals and relationships with care, professionalism and compassion. This is a key role supporting children to access the right care, ensuring every interaction is thoughtful, responsive, and aligned with our values.
What You’ll Do
- Manage the referrals inbox, responding in a timely, professional way
- Screen referrals using trauma‑informed principles, non‑judgemental practice and keeping children’s needs at the centre
- Build strong, trusting relationships with Local Authority partners
- Coordinate placements, admissions, and offer documentation
- Maintain accurate systems and ensure compliance with regulatory frameworks
- Deliver high‑quality customer service across all interactions
About You
- Experience in social care / children’s services / social work
- Strong administration and organisational skills
- Able to manage a busy workload with accuracy and attention to detail
- A confident communicator who builds positive relationships
- Committed to safeguarding, inclusion, and trauma‑informed practice
Why Join Us?
- A values‑driven organisation where children are always at the centre
- Competitive salary + 10% bonus
- Flexible remote working with minimal travel
- Supportive, collaborative team environment
- A meaningful role making a difference to children’s lives
At Wilderness Way, we’re committed to equality and the safety of children in our care. This role is subject to necessary background checks, including an Enhanced DBS, Access NI, or Disclosure Scotland.
Referrals and Commissioning Coordinator in Penrith employer: A Wilderness Way
Contact Detail:
A Wilderness Way Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referrals and Commissioning Coordinator in Penrith
✨Tip Number 1
Network like a pro! Reach out to your connections in social care or children's services. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to referrals and commissioning. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring along examples of how you've managed busy workloads or built strong relationships in previous roles. This will help you stand out as the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our values-driven organisation.
We think you need these skills to ace Referrals and Commissioning Coordinator in Penrith
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in social care and how it aligns with our values. We want to see how you can bring your unique skills to the Referrals Team!
Showcase Your Communication Skills: As a Referrals & Commissioning Coordinator, strong communication is key. Use your application to demonstrate how you've built positive relationships in previous roles. We love seeing examples of effective communication!
Be Detail-Oriented: Attention to detail is crucial in this role. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at A Wilderness Way
✨Know Your Stuff
Make sure you understand the role of a Referrals and Commissioning Coordinator inside out. Familiarise yourself with trauma-informed principles and how they apply to managing referrals. This will show that you’re not just interested in the job, but that you genuinely care about the children’s needs.
✨Showcase Your Communication Skills
As a confident communicator, it’s crucial to demonstrate your ability to build positive relationships. Prepare examples of how you've successfully managed relationships in previous roles, especially in social care or children’s services. This will highlight your interpersonal skills and commitment to professionalism.
✨Be Organised and Detail-Oriented
Since this role involves managing a busy workload, come prepared to discuss your organisational strategies. Share specific tools or methods you use to keep track of tasks and ensure compliance with regulatory frameworks. This will reassure them that you can handle the demands of the position.
✨Align with Their Values
Wilderness Way is all about putting children at the centre of everything they do. During the interview, express your commitment to safeguarding, inclusion, and trauma-informed practice. Relate your personal values to theirs, showing that you’re not just a fit for the role, but also for their culture.