Online Customer Support & Education Specialist in Southampton
Online Customer Support & Education Specialist

Online Customer Support & Education Specialist in Southampton

Southampton Full-Time 28800 - 48000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Assist customers with inquiries and set up accounts in a friendly manner.
  • Company: Dynamic recruitment agency based in the USA with a supportive team.
  • Benefits: Flexible hours, competitive pay, commissions, and bonuses.
  • Why this job: Join a fun team and help people while earning great rewards.
  • Qualifications: Strong communication skills and computer proficiency required.
  • Other info: Perfect for those seeking part-time or full-time opportunities.

The predicted salary is between 28800 - 48000 £ per year.

A recruitment agency based in the USA is seeking professionals to assist customers by addressing questions and setting up accounts.

Ideal candidates will possess:

  • Strong communication skills
  • Computer proficiency
  • A friendly phone presence

This role offers flexibility for part-time or full-time hours and includes a competitive pay structure with commissions and bonuses. Candidates living in the US and aged 18 or over are encouraged to apply.

Online Customer Support & Education Specialist in Southampton employer: A to Z Recruiting

Join a dynamic recruitment agency that values its employees by offering flexible working hours and a competitive pay structure, including commissions and bonuses. Our supportive work culture fosters professional growth and development, ensuring that you have the resources and opportunities to excel in your role as an Online Customer Support & Education Specialist. With a focus on teamwork and customer satisfaction, we create a rewarding environment where your contributions are recognised and appreciated.
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Contact Detail:

A to Z Recruiting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Online Customer Support & Education Specialist in Southampton

✨Tip Number 1

Make sure to brush up on your communication skills! Practice answering common customer queries out loud. This will help you sound confident and friendly when you’re on the phone.

✨Tip Number 2

Familiarise yourself with the tools and software commonly used in customer support. Being tech-savvy can really set you apart, so take some time to explore online resources or tutorials.

✨Tip Number 3

Don’t underestimate the power of networking! Reach out to friends or colleagues who work in customer support. They might have insider tips or even know about job openings that aren’t advertised yet.

✨Tip Number 4

When you're ready to apply, head over to our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills and get noticed by recruiters.

We think you need these skills to ace Online Customer Support & Education Specialist in Southampton

Communication Skills
Customer Service Skills
Computer Proficiency
Phone Etiquette
Problem-Solving Skills
Flexibility
Time Management
Attention to Detail

Some tips for your application 🫡

Show Off Your Communication Skills: When you're writing your application, make sure to highlight your communication skills. We want to see how you can connect with customers and make their experience smooth and enjoyable.

Be Friendly and Approachable: Since this role involves a lot of customer interaction, let your friendly personality shine through in your application. Use a warm tone and show us that you’re someone who can easily build rapport with customers.

Highlight Your Tech Savvy: We’re looking for candidates who are comfortable with technology. Mention any relevant computer skills or tools you’ve used in the past that would help you assist customers effectively.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at A to Z Recruiting

✨Know Your Stuff

Before the interview, make sure you understand the role of an Online Customer Support & Education Specialist. Brush up on common customer queries and think about how you would handle them. This will show that you're proactive and ready to jump in!

✨Show Off Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member. Focus on being friendly and approachable, just like you would be on the phone with a customer.

✨Tech Savvy is the Way to Be

Make sure you're comfortable with the computer systems and software commonly used in customer support. Familiarise yourself with tools like CRM systems or chat platforms. If you can demonstrate your tech proficiency during the interview, it’ll definitely give you an edge!

✨Flexibility is Your Friend

Since the role offers flexible hours, be prepared to discuss your availability. Think about how you can fit into their schedule and be open to part-time or full-time options. Showing that you're adaptable can really impress the interviewers!

Online Customer Support & Education Specialist in Southampton
A to Z Recruiting
Location: Southampton

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