At a Glance
- Tasks: Deliver top-notch customer service and manage the hire process from start to finish.
- Company: Join a prestigious, award-winning company featured in the Sunday Times Fast Track 100.
- Benefits: Enjoy a competitive salary, bonuses, generous holidays, and private healthcare.
- Other info: Permanent role with great career stability and growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the hire industry.
- Qualifications: Experience in hire control and excellent communication skills are essential.
The predicted salary is between 33000 - 37000 € per year.
A highly organised senior Hire Controller is required for our prestigious market leading, award winning, Sunday Times Fast track 100 client. In return, there is an excellent salary of circa £35k+ dependent on experience and excellent benefits including bonus, generous holidays, good contributory pension scheme, and private healthcare medical insurance, in a permanent stable company that rewards their employees.
The purpose of this senior hire controller role is to deliver excellent customer service over the phone and email, deal with hire sales quotations and control the hire process through to completion meeting customer specification and satisfaction. This exciting role would suit a proactive hire coordinator professional with good experience of hire quotations, purchase orders, and sales order process within a busy multi-team office or fast-paced hire office.
The ideal hire controller will have the following experience, attributes and skills:
- Good experience of being a hire controller and working within a fast-paced busy hire control office following the hire control process through to completion.
- Good experience and knowledge of processing hire quotes, hire quotations, sales quotations, process quotations, quotation orders, hire purchase orders, hire sales order process or any in the hire control process.
- Hire experience within the plant machinery, plant equipment, hire plant, construction plant industry or similar plant industry.
- A full UK driving licence & based a commutable distance to Aylesbury office daily for permanent onsite office-based role (full time working hours 8.30-5.30 Monday to Friday).
- Excellent customer service experience, telephone and office experience with exceptional communication, negotiation and interaction skills.
- Highly organised, meticulous attention to detail and a flexible, positive can-do attitude, good team player with good IT skills and SAP, CRM or similar systems experience.
Key responsibilities of this senior hire controller include:
- Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications.
- Converting incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer.
- Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer.
- Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations.
- Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner.
A full job description will be discussed and submitted to suitable senior hire controller candidates upon application. To apply please email your CV with salary expectations, availability and how you meet our clients hire controller criteria. Don't miss out!
Senior Hire Controller in Milton Keynes employer: A Select uk Ltd
Join a prestigious, award-winning company that values its employees and offers a competitive salary of circa £35k+, alongside excellent benefits such as bonuses, generous holidays, and a contributory pension scheme. With a strong focus on employee growth and a supportive work culture, this role as a Senior Hire Controller in Aylesbury provides the perfect opportunity for those looking to thrive in a dynamic environment while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Hire Controller in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to hire control and customer service. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that senior hire controller role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Hire Controller in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Hire Controller role. Highlight your experience with hire quotations and customer service, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in a fast-paced hire control office and how you can contribute to our team's success.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure to showcase your exceptional communication skills in your application. We love candidates who can convey their thoughts clearly and effectively, both in writing and verbally.
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at A Select uk Ltd
✨Know Your Hire Process
Make sure you understand the entire hire process from start to finish. Brush up on how hire quotations, purchase orders, and sales orders work, as well as any specific systems like SAP or CRM that might be used. This knowledge will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role heavily involves customer interaction, prepare examples of how you've delivered excellent customer service in the past. Think about times when you resolved disputes or exceeded customer expectations, and be ready to discuss these experiences during the interview.
✨Be Organised and Detail-Oriented
As a senior hire controller, being organised is key. Bring a notepad or digital device to jot down important points during the interview. You can also mention how you manage your workload and ensure accuracy in your documentation, which is crucial for this role.
✨Prepare Questions About the Company
Research the company and prepare thoughtful questions to ask at the end of your interview. This shows your interest in the role and helps you determine if the company culture aligns with your values. Ask about their approach to employee development or how they handle customer feedback.
