At a Glance
- Tasks: Deliver top-notch customer service and manage the hire process from start to finish.
- Company: Join a prestigious, award-winning company recognised in the Sunday Times Fast Track 100.
- Benefits: Enjoy a competitive salary, bonuses, generous holidays, and private healthcare.
- Other info: Full-time role with great career progression opportunities in a supportive workplace.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in hire control and excellent customer service skills are essential.
The predicted salary is between 30000 - 34000 € per year.
A highly organised Hire co-ordinator is required for our prestigious market leading, award winning, Sunday Times Fast track 100 client. In return there is an excellent salary of circa £30k-£34k+ dependent on experience and excellent benefits including bonus, generous holidays, good contributory pension scheme, private healthcare medical insurance, in a permanent stable company that rewards their employees.
The purpose of this hire co-ordinator role is to deliver excellent customer service over the phone and email, deal with hire sales quotations and control the hire process through to completion meeting customer specification and satisfaction. This exciting role would suit a proactive hire administration professional with good experience of quotations, purchase orders, sales order process within a busy multi team office or fast paced hire office.
The ideal hire coordinator will have the following experience, attributes and skills:
- Experience of being a hire controller, working within hire control and following the hire control process through to completion.
- Experience and knowledge of processing hire quotes, hire quotations, sales quotations, process quotations, quotation orders, hire purchase orders, hire sales order process or any in the hire control process.
- Excellent customer service experience, telephone experience and office experience (ideally working in multiple teams in a busy, fast moving office environment).
- Highly organised, excellent attention to detail and a flexible, positive can do attitude, good team player.
- Excellent IT, communication, negotiation and interaction skills - ability to communicate well with all levels and provide excellent customer service to clients throughout the order process.
- A full UK driving licence & based a commutable distance to Aylesbury office daily for permanent onsite office-based role (full time working hours 8.30-5.30 Monday to Friday).
Desirable: Hire experience within the plant machinery, plant equipment, hire plant, construction plant industry or similar plant industry (not as essential as hire control experience).
Key responsibilities of this hire controller include:
- Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications.
- Converting incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer.
- Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer.
- Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations.
- Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner.
A full job description will be discussed and submitted to suitable hire controller candidates upon application. To apply please email your CV with salary expectations, availability and how you meet our clients hire controller criteria. Don't miss out!
Hire Coordinator in Milton Keynes employer: A Select uk Ltd
Join a prestigious, award-winning company that values its employees and offers a competitive salary of £30k-£34k+, alongside generous benefits such as bonuses, private healthcare, and a contributory pension scheme. With a strong focus on employee growth and a supportive work culture, this role as a Hire Coordinator in Aylesbury provides an exciting opportunity to thrive in a dynamic environment while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Coordinator in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone and email communication skills. Since this role involves a lot of customer interaction, being clear and confident in your communication can set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Hire Coordinator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hire Coordinator role. Highlight your experience with hire control processes, customer service skills, and any relevant industry knowledge. We want to see how you fit into our fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to handling hire quotations and customer interactions. Let us know what makes you tick!
Show Off Your Organisational Skills:As a Hire Coordinator, being organised is key. In your application, give examples of how you've managed multiple tasks or projects in a busy office. We love seeing candidates who can juggle responsibilities while keeping everything on track!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at A Select uk Ltd
✨Know Your Hire Process
Make sure you understand the hire control process inside out. Brush up on how to handle hire quotations, purchase orders, and sales orders. Being able to discuss these processes confidently will show that you're the proactive hire administration professional they're looking for.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you resolved disputes or handled technical questions effectively. This will demonstrate your ability to exceed customer expectations, which is key for this role.
✨Be Organised and Detail-Oriented
Since the role requires excellent attention to detail, come prepared with a few strategies you use to stay organised. Whether it's using specific software or methods to track your tasks, sharing these will highlight your suitability for a busy, fast-paced environment.
✨Communicate Clearly
Practice your communication skills before the interview. You’ll need to interact with clients and colleagues at all levels, so being articulate and clear is essential. Consider doing mock interviews with friends to refine your responses and ensure you convey your thoughts effectively.
