At a Glance
- Tasks: Deliver top-notch customer service and manage the hire process from start to finish.
- Company: Join a prestigious, award-winning company featured in the Sunday Times Fast Track 100.
- Benefits: Enjoy a competitive salary, bonuses, generous holidays, and private healthcare.
- Other info: Full-time role with great career growth opportunities in a supportive office culture.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in hire control and excellent customer service skills are essential.
The predicted salary is between 30000 - 34000 € per year.
A highly organised Hire co-ordinator is required for our prestigious market leading, award winning, Sunday Times Fast track 100 client. In return there is an excellent salary of circa £30k-£34k+ dependent on experience and excellent benefits including bonus, generous holidays, good contributory pension scheme, private healthcare medical insurance, in a permanent stable company that rewards their employees.
The purpose of this hire co-ordinator role is to deliver excellent customer service over the phone and email, deal with hire sales quotations and control the hire process through to completion meeting customer specification and satisfaction. This exciting role would suit a proactive hire administration professional with good experience of quotations, purchase orders, sales order process within a busy multi team office or fast paced hire office.
The ideal hire coordinator will have the following experience, attributes and skills:
- Experience of being a hire controller, working within hire control and following the hire control process through to completion.
- Experience and knowledge of processing hire quotes, hire quotations, sales quotations, process quotations, quotation orders, hire purchase orders, hire sales order process or any in the hire control process.
- Excellent customer service experience, telephone experience and office experience (ideally working in multiple teams in a busy, fast moving office environment).
- Highly organised, excellent attention to detail and a flexible, positive can do attitude, good team player.
- Excellent IT, communication, negotiation and interaction skills - ability to communicate well with all levels and provide excellent customer service to clients throughout the order process.
- A full UK driving licence & based a commutable distance to Aylesbury office daily for permanent onsite office-based role (full time working hours 8.30-5.30 Monday to Friday).
Desirable: Hire experience within the plant machinery, plant equipment, hire plant, construction plant industry or similar plant industry (not as essential as hire control experience).
Key responsibilities of this hire controller include:
- Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications.
- Converting incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer.
- Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer.
- Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations.
- Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner.
A full job description will be discussed and submitted to suitable hire controller candidates upon application. To apply please email your CV with salary expectations, availability and how you meet our clients hire controller criteria. Don't miss out!
Hire Coordinator employer: A Select uk Ltd
Join a prestigious, award-winning company that values its employees and offers a competitive salary of £30k-£34k+, along with excellent benefits such as bonuses, generous holidays, and a contributory pension scheme. Our supportive work culture fosters professional growth and teamwork, making it an ideal environment for proactive individuals looking to excel in the hire coordination field while enjoying the stability of a permanent role in Aylesbury.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Coordinator
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone and email communication skills. Since this role involves a lot of customer interaction, being clear and confident in your communication can set you apart from other candidates.
✨Tip Number 3
Prepare for common interview questions related to hire coordination. Think about your past experiences with quotations and customer service, and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hire Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hire Coordinator role. Highlight your experience with hire quotations, sales orders, and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the job description. We love a good story!
Show Off Your Organisational Skills:As a Hire Coordinator, being organised is key. In your application, mention any tools or methods you use to stay on top of tasks. We want to know how you keep everything running smoothly!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at A Select uk Ltd
✨Know the Hire Process Inside Out
Make sure you understand the hire control process thoroughly. Brush up on how to handle hire quotations, purchase orders, and sales orders. Being able to discuss these processes confidently will show that you're proactive and well-prepared for the role.
✨Show Off Your Customer Service Skills
Since this role heavily involves customer interaction, be ready to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you exceeded customer expectations, especially in a fast-paced environment.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you stay organised in a busy office setting. Bring examples of tools or methods you use to manage your workload effectively, as this will highlight your attention to detail and ability to juggle multiple tasks.
✨Familiarise Yourself with SAP Systems
If you have experience with SAP or similar systems, make sure to mention it during the interview. If not, do a bit of research on how these systems work, as being tech-savvy can give you an edge in managing hire documentation and compliance.
