At a Glance
- Tasks: Deliver top-notch customer service and manage the hire process from start to finish.
- Company: Join a prestigious, award-winning company featured in the Sunday Times Fast Track 100.
- Benefits: Enjoy a competitive salary, bonuses, generous holidays, and private healthcare.
- Other info: Permanent role with great career growth opportunities in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact in the hire industry.
- Qualifications: Experience in hire control and excellent communication skills are essential.
The predicted salary is between 33000 - 37000 € per year.
A highly organised senior Hire Controller is required for our prestigious market leading, award winning client. In return, there is an excellent salary of circa £35k+ dependent on experience and excellent benefits including bonus, generous holidays, good contributory pension scheme, and private healthcare medical insurance, in a permanent stable company that rewards their employees.
The purpose of this senior hire controller role is to deliver excellent customer service over the phone and email, deal with hire sales quotations and control the hire process through to completion meeting customer specification and satisfaction. This exciting role would suit a proactive hire coordinator professional with good experience of hire quotations, purchase orders, and sales order process within a busy multi-team office or fast-paced hire office.
The ideal hire controller will have the following experience, attributes and skills:
- Good experience of being a hire controller and working within a fast-paced busy hire control office following the hire control process through to completion.
- Good experience and knowledge of processing hire quotes, hire quotations, sales quotations, process quotations, quotation orders, hire purchase orders, hire sales order process or any in the hire control process.
- Hire experience within the plant machinery, plant equipment, hire plant, construction plant industry or similar plant industry.
- A full UK driving licence & based a commutable distance to Aylesbury office daily for permanent onsite office-based role (full time working hours 8.30-5.30 Monday to Friday).
- Excellent customer service experience, telephone and office experience with exceptional communication, negotiation and interaction skills.
- Highly organised, meticulous attention to detail and a flexible, positive can-do attitude, good team player with good IT skills and SAP, CRM or similar systems experience.
Key responsibilities of this senior hire controller include:
- Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications.
- Converting incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer.
- Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer.
- Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations.
- Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner.
A full job description will be discussed and submitted to suitable senior hire controller candidates upon application. To apply please email your CV with salary expectations, availability and how you meet our clients hire controller criteria.
Senior Hire Controller in Aylesbury employer: A Select uk Ltd
Join a prestigious, award-winning company that values its employees and offers a competitive salary of circa £35k+, alongside excellent benefits such as bonuses, generous holidays, and a contributory pension scheme. With a strong focus on employee growth and a supportive work culture, this role as a Senior Hire Controller in Aylesbury provides the perfect opportunity for those looking to thrive in a dynamic environment while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Hire Controller in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the plant hire industry and let them know you're on the lookout for a Senior Hire Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of hire quotations and the sales order process. Be ready to share specific examples of how you've delivered excellent customer service in previous roles, as this is key for impressing potential employers.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight your meticulous attention to detail and how you've successfully managed multiple tasks in a fast-paced environment. This will demonstrate that you're the proactive hire coordinator they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Senior Hire Controller in Aylesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Hire Controller role. Highlight your experience with hire quotations and customer service, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Show Off Your Experience:In your application, don’t just list your previous jobs. Share specific examples of how you've successfully managed hire processes or dealt with customer queries. This will help us see your proactive approach in action!
Be Clear and Concise:When writing your cover letter or email, keep it clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’re the perfect fit for the role. Remember, we love organisation!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at A Select uk Ltd
✨Know Your Hire Process
Make sure you understand the entire hire process from start to finish. Brush up on how hire quotations, purchase orders, and sales orders work together. Being able to discuss these processes confidently will show that you're the right fit for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you exceeded customer expectations or resolved disputes effectively. This will highlight your ability to handle customer enquiries and maintain satisfaction.
✨Familiarise Yourself with Relevant Software
Since the role involves managing the SAP hire system, it’s a good idea to brush up on your IT skills. If you have experience with CRM systems or similar software, be ready to discuss how you've used them in past positions. This will demonstrate your technical competence.
✨Be Organised and Detail-Oriented
Given the meticulous nature of the role, come prepared to discuss how you stay organised and manage multiple tasks. Share strategies you use to ensure accuracy in paperwork and documentation, as this will reflect your attention to detail and ability to thrive in a fast-paced environment.
