At a Glance
- Tasks: Manage hire quotations and deliver top-notch customer service via phone and email.
- Company: Join a prestigious, award-winning company featured in the Sunday Times Fast Track 100.
- Benefits: Enjoy a competitive salary, bonuses, generous holidays, and private healthcare.
- Other info: Full-time role with great career growth opportunities in a supportive office culture.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in quotations and excellent customer service skills are essential.
The predicted salary is between 30000 - 34000 £ per year.
A highly organised quotations administrator is required for our prestigious market leading, award winning, Sunday Times Fast track 100 client. In return there is an excellent salary of circa £30k-£34k dependent on experience and excellent benefits including bonus, generous holidays, good contributory pension scheme, private healthcare medical insurance, in a permanent stable company that rewards their employees.
The ideal quotations administrator will have the following experience, attributes and skills:
- Experience of quotations, quotes process, processing hire quotes, hire quotations, sales quotations, process quotations, quotation orders, hire purchase orders, hire sales order process or any in the hire control quotes process.
- Excellent customer service experience, telephone experience and office experience (ideally working in multiple teams in a busy, fast moving office environment).
- Highly organised, excellent attention to detail and a flexible, positive can do attitude, good team player.
- Excellent IT, communication, negotiation and interaction skills - ability to communicate well with all levels and provide excellent customer service to clients throughout the order process.
- A full UK driving licence & based a commutable distance to Aylesbury office daily for permanent onsite office-based role (full time working hours 8.30-5.30 Monday to Friday).
Desirable: hire or quotes experience within the plant machinery, plant equipment, hire plant, construction plant industry or similar plant industry.
The purpose of this quotations administrator role is to deliver excellent customer service over the phone and email, deal with hire sales quotations and control the hire process through to completion meeting customer specification and satisfaction. This exciting role would suit a proactive hire or quotes admin professional with good experience of quotations, purchase orders, sales order process within a busy multi team office or fast paced hire office.
To apply please email your CV with salary expectations, availability and how you meet our clients quotations admin criteria.
Hire Quotations Administrator in Aylesbury employer: A Select uk Ltd
Join a prestigious, award-winning company that values its employees and offers a competitive salary of £30k-£34k along with excellent benefits such as bonuses, generous holidays, and a contributory pension scheme. Our supportive work culture fosters growth and development, making it an ideal environment for a highly organised quotations administrator to thrive in Aylesbury, where you can enjoy a stable career while delivering exceptional customer service in a dynamic team setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Quotations Administrator in Aylesbury
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at A Select uk Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like A Select uk Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Hire Quotations Administrator in Aylesbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to A Select uk Ltd:Your cover letter is your chance to shine! Tell us why you want to work at A Select uk Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at A Select uk Ltd!
How to prepare for a job interview at A Select uk Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
