Parts Advisor

A highly organised and motivated Parts Advisor is required for our market leading, award winning engineering client based in the Aylesbury region commutable from Oxford. In return, there is an excellent salary of circa £35k-£45k dependent on experience with excellent company benefits including annual company bonus and excellent pension scheme in an established reputable company.

This exciting Parts Advisor role would suit an enthusiastic and driven customer service professional with good experience of working with parts, e.g. as a Parts Coordinator, Parts Sales Administrator or in roles with parts ordering, parts processing within the engineering, manufacturing or technical industries. You will be working closely with UK and EU customers to identify their requirements, process spare parts orders, diagnosing part repairs and resolving through to completion and customer satisfaction. My client is offering a long term career with full training in their busy procurement team in this fast paced role - no two days will be the same.

The ideal Parts Advisor candidate will have the following key skills and experiences:

• Experience of working in a Parts role e.g. parts coordinator, parts sales administrator, parts process, parts advisor, parts administrator, inventory management etc.
• Parts experience and knowledge within engineering, manufacturing, construction or technical industry (e.g. car industry, motor industry, vehicles, fleet, fleet vehicles, hire plant industry, fleet hire, hire industry).
• Parts experience and/or good technical ability and basic mechanical engineering experience/skills - e.g. can identify pumps, valves, motors etc., basic drawings.
• Full UK driving licence with own vehicle and based a commutable distance to Aylesbury daily (this role is not remote, part time or hybrid; it is site based).
• Excellent customer service, telephone skills and manner, excellent communication and organisation skills. You must have good attention to detail to deal with parts accurately, part numbers, quantities and delivery dates.

Reporting into the Supply Chain manager, the key responsibilities include:

• Dealing with external clients processing incoming orders for spare parts quickly and accurately through to completion and customer satisfaction.
• Resolving parts enquiries from internal engineers with faulty part queries, sourcing parts locally, tracking, inventory management, warranties and exchanges etc.

A full job description will be discussed and submitted to suitable candidates upon application. To apply please email your CV with salary expectations and availability and how you meet our client’s Parts Advisor criteria. Don't miss out!