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- Tasks: Assist in showroom operations, customer service, and office administration.
- Company: A S Doors Ltd, a specialist door company with a friendly team.
- Benefits: Above minimum wage, flexible hours, and on-the-job training provided.
- Other info: Part-time role with potential for additional hours and career growth.
- Why this job: Join a dynamic team and gain valuable experience in customer service and administration.
- Qualifications: Customer service experience and strong IT skills are essential.
Overview
A S Doors Ltd are a specialist door company providing expertise in the supply, installation, repair and maintenance of garage doors and entrance doors. We are currently recruiting for a Showroom / Office Administration Assistant to join our small but busy, hard-working team. The role will be on a job share basis and involve working closely with the existing Showroom/Office Administration Assistant who works Monday – Wednesday to provide continuity of service.
Hours: 19.5 hours per week (Wednesday 9am-12pm, Thursday & Friday – 9.00am until 4.00pm & Saturday 9am-12:30pm). Salary: Pay offered dependant on previous experience. Above minimum wage.
The role will involve supporting the Managing Director with the day to day running of the showroom and office, along with any other ad-hoc duties. The role will also involve maintaining and updating the Company website and social media accounts. Creating and booking jobs into an online diary/CRM system, along with liaising with customers regarding quotations and orders. The role may include additional days/hours and some bank holiday working, where required.
Responsibilities
Customer Service
- Acting as first point of contact for all customer enquiries
- Meeting/greeting customers in the showroom
- Dealing with incoming/outgoing calls
- Answering general enquiries from customers
- Maintaining and developing strong, effective relationships with new, existing and potential customers, with a view to growing sales
Administration
- General office duties including data inputting, filing, scanning, photocopying and ordering stationery/office equipment
- Providing diary management for the Door Fitter and PA support to the Managing Director
General
- Maintaining a clean and tidy showroom and office
- Working with the existing Showroom/Office Administration Assistant to provide continuity of service
Requirements (Qualifications and Skills)
- Previous experience in a customer facing role including face to face and by telephone
- Previous experience in a role involving a high volume of administration
- Excellent IT skills including Microsoft Word, Excel and Outlook
- Experience of using Social Media, including Facebook, Instagram, LinkedIn and TikTok
- Previous experience in a PA/secretarial role
- Sales experience would be advantageous
- Experience in basic Marketing and Accounting would be beneficial (not essential)
- Full Driving License
- Previous experience in garage doors and/or entrance doors is not required as full on-the-job training will be provided
Additional Information
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Administrative
- Industries: Construction
How to Apply
If you are interested in the role, please apply by sending your application to adam@asdoors.co.uk or by clicking the Indeed link.
For questions about the role, please call 01664 568891 for an informal discussion.
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Showroom / Office Assistant employer: A S Doors Ltd
Contact Detail:
A S Doors Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom / Office Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on A S Doors Ltd. Understand their products and services, especially garage doors and entrance doors. This will help you show genuine interest and ask insightful questions.
✨Tip Number 2
Practice your customer service skills! Since this role involves being the first point of contact for customers, think about how you would handle different scenarios. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Word, Excel, and social media platforms like Facebook and Instagram. You might even want to prepare a quick demo of how you’d manage the company’s social media accounts.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Showroom / Office Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Showroom/Office Assistant role. Highlight any relevant experience in customer service and administration, as well as your IT skills. We want to see how you fit into our team!
Show Your Personality: Don’t be afraid to let your personality shine through in your application! We’re a small, hard-working team, so showing us who you are can really make you stand out. A friendly tone can go a long way!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website if possible. It helps us keep track of applications better and ensures you don’t miss any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at A S Doors Ltd
✨Know the Company Inside Out
Before your interview, take some time to research A S Doors Ltd. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer or resolve an issue.
✨Demonstrate Your IT Savvy
Make sure to highlight your proficiency with Microsoft Office and any experience you have with social media platforms. You might be asked about how you would use these tools in the role, so be ready to share your thoughts on that.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows that you’re engaged and thinking about how you can contribute.