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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional client experiences and operational excellence.
- Company: Join a thriving company focused on growth and team development.
- Benefits: Flexible hours, modern office, company car, and personalised development plans.
- Why this job: Shape the future of our business while empowering your team to excel.
- Qualifications: 10+ years in practice, 5+ years in leadership, and strong commercial insight.
- Other info: Enjoy a supportive culture that values continuous improvement and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Due to continued business growth, we are looking for an experienced Associate Director to lead the effective day-to-day running of the Longfield office, support and develop the team and ensure an exceptional client experience.
The role
You will ensure a smooth, people-first operation while coaching and upskilling the team in client handling, accountability and effectiveness. This role is key to embedding the culture, standards and operational consistency of the business. You will be the leadership bridge between the business owners and the team, ensuring stability, clarity, alignment and momentum, reporting to the Directors – taking ownership for delivering the financial results for the office. You will bring commercial insight, team energy, and delivery discipline to the forefront. This role is pivotal in shaping how our strategy is executed on the ground – ensuring delivery is smooth, performance is visible, and everyone raises the bar.
About the role
- Full time role
- Office based (potentially 1-2 days hybrid)
- Flexible hours (to suit commitments)
- Comfortable modern offices
- Company car (part of salary sacrifice)
- Personalised development plan
The responsibilities
Your time will be focused in four key areas with full autonomy and accountability in each:
- Team performance
- Coach, stretch, and empower team members to step up and own outcomes
- Set clear expectations while creating an environment where people thrive
- Deliver weekly check-ins, monthly 1:1s, and quarterly reviews with purpose and follow-through
- Recognise potential and challenge people to grow beyond their current comfort zone
- Coach team members in soft skills, client handling, and ownership of their work
- Build a culture of high standards, feedback, learning and mutual trust
- Embody and promote our values: Be Better Than Yesterday, Enjoy the Journey, and Together, We Get It Done
- Ownership for on-time, high-quality delivery and exceptional client experience
- Lead system adoption and process change with clarity and buy-in
- Take ownership of escalated issues while enabling others to solve day-to-day challenges
- Ensure billing, WIP, workflows, and communications run with discipline
- Simplify and improve processes to reduce waste
- Embody and promote our values: Make it Personal, Watch Your Language and Solutions, Not Excuses
- Deliver internal change and improvement projects with a clear plan and momentum
- Manage risk across people, processes, and client delivery with a proactive mindset
- Reinforce good governance and ensure best practices are understood and applied
- Lead monthly meetings with the Directors
- Improve team execution by simplifying decisions and removing blockers
- Embody and promote our values: Raise the Bar
The person we are looking for
- A leader
- Strong track record
- Sound commercial judgement
- Critical thinker
- Experience leading a team of 15+
- High emotional intelligence
- Committed to client service
- Able to see the big picture
- 10+ years in practice & industry
- 5+ years leadership experience
- Enabler of continuous improvement
- Can both support and challenge your team
Apply for the role
To apply, please upload both your CV and a cover letter – we are unable to consider applications without both.
Associate Director in London employer: A R Lee & Co.
Contact Detail:
A R Lee & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Associate Director role. You never know who might have the inside scoop on a great opportunity.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Make sure you can demonstrate how you embody their principles, like 'Be Better Than Yesterday' and 'Together, We Get It Done'.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've coached teams, handled challenges, and driven performance. This will show you're the right fit for leading the Longfield office.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team.
We think you need these skills to ace Associate Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Associate Director role. Highlight your leadership experience and any relevant achievements that showcase your ability to drive team performance and client satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams, improved processes, or delivered exceptional client experiences in the past.
Showcase Your Values: We value a people-first approach and continuous improvement. Make sure to weave in how you embody our values like 'Be Better Than Yesterday' and 'Together, We Get It Done' throughout your application to show us you’re on the same page.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter, and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at A R Lee & Co.
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, culture, and recent achievements. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the organisation.
✨Prepare for Leadership Questions
Given the leadership nature of the Associate Director role, be ready to discuss your past experiences in leading teams. Think of specific examples where you've coached team members, handled challenges, or driven improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Commercial Insight
This role requires strong commercial judgement, so prepare to discuss how you've identified opportunities for growth or improved profitability in previous positions. Be ready to share metrics or outcomes that demonstrate your impact on business performance.
✨Emphasise a People-First Approach
Since the role focuses on team performance and client experience, highlight your commitment to fostering a positive work environment. Share examples of how you've empowered your team, built trust, and maintained high standards while ensuring exceptional client service.
