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- Tasks: Deliver exceptional customer service and enhance operational efficiency in a dynamic logistics environment.
- Company: Leading global logistics provider with a focus on customer experience.
- Benefits: Hybrid work model, competitive perks, and opportunities for professional growth.
- Why this job: Join a team that values customer satisfaction and drives improvements in supply chains.
- Qualifications: Passion for customer service, analytical skills, and proficiency in Microsoft applications.
- Other info: Collaborative environment with diverse stakeholders and exciting career prospects.
The predicted salary is between 28800 - 48000 £ per year.
A leading global logistics provider is seeking a Customer Experience Agent to deliver exceptional customer service and improve operational efficiency. This role involves collaborating with various stakeholders, ensuring timely document processing, and identifying improvements in client supply chains.
The ideal candidate will have a passion for customer satisfaction, analytical skills, and proficiency in Microsoft applications, while benefiting from a hybrid work model and competitive perks.
Global CX Consultant | Hybrid Work in Felixstowe employer: A.P. Moller - Maersk
Contact Detail:
A.P. Moller - Maersk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global CX Consultant | Hybrid Work in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just another candidate, but someone who truly gets their mission.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We need to nail our responses, especially around customer experience scenarios!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.
We think you need these skills to ace Global CX Consultant | Hybrid Work in Felixstowe
Some tips for your application 🫡
Show Your Passion for Customer Satisfaction: When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
Highlight Your Analytical Skills: We love candidates who can think critically! Make sure to showcase any experiences where you've used your analytical skills to identify improvements or solve problems, especially in a customer service context.
Be Proficient with Microsoft Applications: Since proficiency in Microsoft applications is key for this role, mention any relevant experience you have with tools like Excel, Word, or PowerPoint. We want to know how you’ve used these tools to enhance your work!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at A.P. Moller - Maersk
✨Know Your Customer Experience Stuff
Make sure you brush up on customer experience principles and best practices. Be ready to discuss how you've improved customer satisfaction in previous roles, as this will show your passion for the field.
✨Show Off Your Analytical Skills
Prepare examples of how you've used data to identify improvements in processes or supply chains. This could be anything from streamlining document processing to enhancing service delivery. Numbers speak volumes!
✨Familiarise Yourself with Microsoft Applications
Since proficiency in Microsoft applications is key, make sure you're comfortable discussing how you've used tools like Excel or PowerPoint in your past roles. Maybe even prepare a quick demo if relevant!
✨Embrace the Hybrid Work Model
Be ready to talk about your experience with hybrid work environments. Share how you stay organised and maintain communication with team members when working remotely, as this shows you're adaptable and proactive.
