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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join a trendy brand known for its stylish and quality products.
- Benefits: Competitive pay, employee discounts, and opportunities for growth.
- Why this job: Be the face of the brand and make a real impact in-store.
- Qualifications: Strong leadership skills and a passion for retail.
- Other info: Fast-paced environment with plenty of chances to learn and develop.
The predicted salary is between 36000 - 60000 £ per year.
The store manager is responsible for all activity in the store. They are responsible for the development of its revenue and must ensure the proper application of A.P.C.'s commercial strategy. They ensure proper operation of the store in terms of upkeep, visual merchandising and stock management. They are the direct manager of their team and must be involved in skills training and monitoring for their shop assistants.
COMMERCIAL DEVELOPMENT
- Strong presence on the sales floor, development of sales and customer file.
- The store manager must spend as much time as possible on the sales floor. The management tasks under their responsibility should never reduce this time on the sales floor.
- Receiving and assisting customers on a daily basis. The store manager must ensure the sales process for demanding customers and set an example for all members of their team.
- They are the privileged contact for the store's best customers and should be an excellent incarnation of the A.P.C. brand image, whether through their uniform and overall look, their attitude or their way of addressing customers.
- They must perfectly master the key points of the A.P.C. Signature de Vente sales technique training and be able to pass on their expertise in terms of receiving and advising customers.
- The store manager must take final responsibility in case of customer disputes and must ensure good communication on these issues with Retail.
- Entering sales with special discounts. All sales in the network are checked. The store manager is responsible for ensuring that retail procedures are correctly followed.
MANAGEMENT
- Managing and orchestrating the team. The store manager incarnates the soul of their store, but is also its director. They must manage their team by finding the right balance between decision-making, respect for procedures and communication with Retail.
- On a daily basis, their management tasks include leading team meetings, motivating shop assistants throughout the day, listening to them, and transmitting information.
- Schedules: The store manager is in charge of the monthly schedule’s preparation. They must give their proposals on the 15th of the previous month and handle it for validation to their retail referent.
- The store manager guarantees coherent teams allocation depending on workload and is in charge of their team’s vacation validations as well as reinforcement needs during peak or vacation periods.
- Every end of the month, the store manager must send to their retail referent the schedule of the actual working hours of their team in order for the retail office to be able to ask for the salary’s wiring.
RECRUITMENT AND TRAINING
- Participates in recruitment (selecting CVs, interviews, involvement in validation of trial periods).
- Receives and integrates new shop assistants (New Employee Welcome Booklet, Image Charter, internal procedures).
- Continuous training of the entire team (regarding products and sales techniques: A.P.C. Signature de Vente sales technique training, Checklist of Shop Assistant Skills, individual assessments).
- Keeps Retail management informed regarding job changes in their team, identification of skill or attitude problems with their shop assistants.
MANAGING THE STORE
- Tracks deliveries and transfers, tax inventories and continuous inventory.
- Tracks all stock movements and verifies store receipts.
- Participates in purchasing and tracks shortages and one-time needs for merchandise (in parallel with the automatic provisioning).
STORE UPKEEP
- Responsible for displays and showcases, store maintenance (communicating needs, tracking interventions).
- Checks that the service provider is cleaning the store properly and oversees shop assistants' upkeep of the store/organisation of the office and stockroom.
- Checks the tills at store opening and closing and is responsible for cash deposited in the safe.
REPORTING
- Provides feedback to Retail management, tracks product performance and sales indicators.
- Communicates goals and revenue trends to the teams.
Store manager employer: A.P.C.
Contact Detail:
A.P.C. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into A.P.C.'s brand values and commercial strategy. This way, you can show how your experience aligns with their goals and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service expertise, as these are key for a store manager role.
✨Tip Number 3
Dress to impress! As a potential store manager, your appearance should reflect the A.P.C. brand image. Choose an outfit that’s stylish yet professional to make a great first impression during your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store manager
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love being on the sales floor and interacting with customers. Share any relevant experiences that highlight your passion for delivering excellent service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the store manager role. Highlight your experience in team management, sales strategies, and customer relations. We appreciate when candidates take the time to align their skills with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications quickly, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at A.P.C.
How to prepare for a job interview at A.P.C.
✨Know the A.P.C. Brand Inside Out
Before your interview, make sure you’re well-versed in A.P.C.'s brand values and commercial strategy. Familiarise yourself with their products and customer service approach, as this will help you demonstrate your alignment with their vision during the interview.
✨Showcase Your Leadership Skills
As a store manager, you'll be leading a team, so be ready to discuss your management style. Prepare examples of how you've motivated teams in the past, handled conflicts, or trained new staff. This will show that you can embody the soul of the store and lead by example.
✨Demonstrate Your Sales Acumen
Be prepared to talk about your experience with sales techniques, especially those relevant to A.P.C. Highlight any successful strategies you've implemented in previous roles. You might even want to role-play a sales scenario to showcase your skills in real-time.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the store's operations, team dynamics, or future goals. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
