IT & Security Support Specialist London ·

IT & Security Support Specialist London ·

London Full-Time 40000 - 50000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support IT operations and maintain security systems in a fast-paced environment.
  • Company: Join a dynamic team in London and New York, leading IT initiatives.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Perfect for those who thrive in a collaborative and innovative atmosphere.
  • Why this job: Take ownership of IT functions and make a real impact on security and productivity.
  • Qualifications: Experience in IT support and knowledge of ISO 27001 standards.

The predicted salary is between 40000 - 50000 € per year.

We’re looking for a full‑time IT & Security Support Specialist to support our London and New York teams. As AMA’s first dedicated internal IT hire, you’ll take day‑to‑day responsibility for IT operations and manage the ongoing maintenance of our ISO 27001 Information Security Management System in a fast‑paced, cloud‑first environment.

This is a broad, hands‑on role for someone who is equally comfortable providing day‑to‑day support to colleagues and administering core platforms such as Google Workspace at an organisational level. You’ll help keep our people productive, our systems secure, and our processes running smoothly across two time zones, knowing when to resolve issues directly and when to elevate.

The role would suit someone with solid IT support experience who is ready to take real ownership of a function. You’ll have worked in or alongside an ISO 27001 certified environment and understand what maintaining an ISMS looks like in practice. Just as importantly, you’ll be organised, calm under pressure, comfortable working independently, and motivated by improving how things work as the business grows.

What you’ll do:

  • Manage IT onboarding and offboarding, including inductions.

IT & Security Support Specialist London · employer: A Million Ads

At AMA, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As the first dedicated IT & Security Support Specialist in our London office, you'll enjoy a supportive environment with ample opportunities for professional growth, while contributing to the maintenance of our ISO 27001 Information Security Management System. Our commitment to employee development, coupled with the chance to work across international teams, makes AMA a rewarding place to advance your career in IT.

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Contact Detail:

A Million Ads Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land IT & Security Support Specialist London ·

Tip Number 1

Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! If you’ve got experience with IT support or ISO 27001, make sure to highlight that in conversations. Share specific examples of how you've solved problems or improved processes in previous roles.

Tip Number 3

Prepare for interviews by researching the company and its culture. Understand their IT operations and think about how you can contribute to keeping their systems secure and productive. Tailor your answers to show you’re the perfect fit!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.

We think you need these skills to ace IT & Security Support Specialist London ·

IT Support Experience
ISO 27001
Information Security Management System (ISMS)
Google Workspace Administration
Cloud Computing
Problem-Solving Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT & Security Support Specialist role. Highlight any relevant IT support experience and your familiarity with ISO 27001, as this will show us you understand what we're looking for.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Be sure to mention your ability to work independently and improve processes, as these are key traits we value.

Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled IT issues in the past. We want to see how you approach challenges and keep systems running smoothly, so don’t hold back on sharing your success stories!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at A Million Ads

Know Your Stuff

Make sure you brush up on your IT support knowledge, especially around ISO 27001 and Information Security Management Systems. Be ready to discuss your previous experiences in similar environments and how you've handled specific challenges.

Showcase Your Problem-Solving Skills

Prepare examples of how you've resolved IT issues in the past. Think about times when you had to troubleshoot under pressure or improve a process. This will demonstrate your ability to keep systems running smoothly.

Familiarise Yourself with Google Workspace

Since you'll be administering core platforms like Google Workspace, it’s a good idea to get comfortable with its features and functionalities. Be prepared to discuss how you would manage user accounts and support colleagues effectively.

Demonstrate Your Organisational Skills

As this role requires managing IT onboarding and offboarding, think about how you can showcase your organisational skills. Share examples of how you've kept track of multiple tasks or projects, especially in a fast-paced environment.