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For Companies At a Glance
- Tasks: Assist customers with parts needs and manage inventory in a dynamic environment.
- Company: Join A M Phillip Trucktech, a trusted name in Scotland's commercial vehicle industry for nearly 70 years.
- Benefits: Enjoy a full-time role with opportunities for growth and development in a supportive team.
- Why this job: Be part of a customer-focused culture that values service excellence and teamwork.
- Qualifications: Customer service skills and attention to detail are essential; experience with vehicle parts is a bonus.
- Other info: Entry-level position perfect for high school or college students looking to kickstart their career.
The predicted salary is between 24000 - 36000 £ per year.
With almost 70 years of experience, A M Phillip Trucktech is one of Scotland's leading commercial vehicle specialists. We represent Ford Commercial, Iveco, FIAT Professional, and MAXUS at our dealerships located in Forfar, Dundee, Glenrothes, Inverness, Edinburgh, and Glasgow. Our commitment to customer satisfaction and service excellence has made us a trusted name in the commercial vehicle industry.
This is a full-time, on-site role for a Parts Advisor located in Broxburn. The Parts Advisor will be responsible for assisting customers with their parts needs, managing inventory, and maintaining dealer management systems. Daily tasks include providing exceptional customer service, ensuring customer satisfaction, and liaising with the service and workshop teams to coordinate parts orders and deliveries.
Qualifications
- Customer Service and Customer Satisfaction skills
- Experience in Inventory Control
- Ability to work effectively in a team and independently
- Good organizational skills and attention to detail
- Knowledge of commercial vehicle parts is a plus
- Previous experience in a similar role is advantageous
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Motor Vehicle Manufacturing
Parts Advisor employer: A M Phillip Trucktech
Contact Detail:
A M Phillip Trucktech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the brands A M Phillip Trucktech represents, such as Ford Commercial and Iveco. Understanding their parts and services will help you engage more effectively during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or inventory control during your conversations. Be ready to share specific examples of how you've successfully managed customer needs or inventory in the past.
✨Tip Number 3
Network with current employees or industry professionals on platforms like LinkedIn. They can provide insights into the company culture and may even refer you, increasing your chances of landing an interview.
✨Tip Number 4
Prepare questions to ask during your interview that demonstrate your interest in the role and the company. Inquire about their approach to customer satisfaction and how the Parts Advisor fits into their overall service strategy.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Parts Advisor. Highlight your customer service skills and any relevant experience in inventory control or knowledge of commercial vehicle parts.
Tailor Your CV: Customise your CV to reflect the qualifications mentioned in the job posting. Emphasise your organisational skills, attention to detail, and ability to work both independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the commercial vehicle industry. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at A M Phillip Trucktech
✨Know Your Parts
Familiarise yourself with commercial vehicle parts and their functions. Being able to discuss specific parts and their applications will show your expertise and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in the past. Highlighting your ability to resolve issues and ensure customer satisfaction will resonate well with the interviewers.
✨Teamwork and Independence
Be ready to discuss situations where you've successfully worked as part of a team, as well as times when you've taken initiative independently. This will demonstrate your versatility and adaptability.
✨Organisational Skills
Showcase your organisational skills by discussing how you manage inventory or keep track of orders. Providing concrete examples will help illustrate your attention to detail, which is crucial for this role.
